Administrator - Estates and Facilities

NHS Blood and Transplant; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

NHS Blood and Transplant is looking for an Administrative Support in their Estates and Facilities Department. This role involves providing responsive service, coordinating with various stakeholders, and performing general office duties in a supportive environment. You'll join a dedicated team committed to delivering outstanding quality service while contributing to life-saving efforts across the UK.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Learning and development opportunities

Qualifications

• Proven administrative experience in a service environment is essential.
• Experience dealing with contractors or suppliers is preferred.
• Demonstrates commitment to continuous learning and development.

Responsibilities

• Provide local site administrative services and coordinating stakeholders.
• Act as first point of contact for internal and external contacts.
• Carry out data entry ensuring all records are accurate.

Skills

Administrative experience

Customer focus

Teamwork

Communication

Education

NVQ level 3 in Facilities or Business Management Administration

GCSE or equivalent in English and Maths

Tools

Microsoft Office

Job description

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work

Job Summary

The Estates and Facilities Department covers a very large and diverse range of duties, which means that you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focused and have a can do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.

The working pattern for this role is 12:30-16:30.

Main duties

Duties

In this role, you will provide a responsive and proactive service, in a customer-oriented environment where teamwork and communication are key to its success. Typically, your duties will involve:

• Providing local site administrative services and coordinating a range of stakeholders such as external suppliers and contractors.
• Acting as first point of contact for internal and external contacts including staff, donors, members of the public, contractors, and suppliers.
• Supporting general office duties for example photocopying and scanning documents
• Carrying out data entry ensuring all records are up to date and accurate.
• Opening and sorting post and handling routine correspondence.
• Maintaining manual and electronic filing systems.
• Receiving and making telephone calls.
  
  

About You

Experience and Knowledge

• Proven administrative experience preferably in a service environment.
• Experience of dealing with contractors or suppliers.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
  
  

Qualifications And Training

• NVQ level 3 in Facilities or Business Management Administration or other related subject or equivalent experience.
• GCSE or equivalent in English and Maths.
• Demonstrates commitment to own continuous learning and development (CPD).
  
  

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What We Offer

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  
  

This vacancy is on a fixed term/secondment basis for 12 months.

This vacancy will close at 23:59 on Sunday 8 June 2025.

Interviews are anticipated to be held on Wednesday 18 June 2025 subject to confirmation.

For informal enquiries please contact James Dent, Deputy Manager - Estates and Facilities, via email at