Administrator Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; Watford; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading community healthcare service in Watford seeks enthusiastic staff for their Single Point of Access team. The role involves managing patient inquiries and referrals, contributing to a supportive environment. Flexible working options and comprehensive training are offered.

Benefits

Car lease scheme

Flexible working options

Annual travel card loan

Training, support and development

Responsibilities

• Manage electronic referrals and patient telephone enquiries.
• Support a high-performing team in a 7-day service.

Job description

Are you looking for a role where you can really make a difference?

Are you enthusiastic, committed, and passionate about providing the best health service to the people of West Hertfordshire?

If your answers are yes, then keep reading.

Single Point of Access (SPA) is a service that is vital to the delivery of adult community health care for housebound patients in West Hertfordshire.

Electronic referrals from a variety of professionals are managed by the SPA. SPA is also responsible for managing patient telephone enquiries for several different services. Our high performing team uses an advanced electronic patient record system.

The Single Point of Access is located at Bucknalls Lane, Watford, WD25 9NH.

The team has a highly supportive culture and is comprised of a mixture of experienced and developing administrators working across this 7-day service.

We are looking for full time or part time staff to help us grow our team. The service opening hours are 8am to 8pm, a mixture of shifts are worked to cover these hours. Weekend and Bank Holiday working is to be expected as we are open 365 days a year.

The West and South Hertfordshire Single Point of Access department operates 7 days a week between the hours of 8am to 8pm.

Previous applicants need not apply

Just as we care about our patients well-being, we care about yours!

We Can Offer You

A comprehensive induction into the community service followed by a local induction to introduce you to the role

Car lease scheme(only available for Band 5 and up)

Flexible working options

Annual travel card loan

Training, support and development in your career

To have a full look at our benefits and what its like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

NOTE We are unable to offer sponsorship for this role

This advert closes on Sunday 18 May 2025