Administrator / Business Support Administration Assistant

AWD online; Worthing; On-site; GBP 23,000 - 25,000; Full time

Job summary

An IT Management Solutions company in Worthing is seeking an Administrator / Business Support Administration Assistant. This role involves managing office support functions, processing orders, and contributing to health and safety compliance. The ideal candidate should possess strong administrative and communication skills. Offering a salary of £23,873 - £25,000 along with a range of benefits including medical insurance and training opportunities.

Benefits

25 days annual leave plus bank holidays

Private medical insurance

Pension scheme

Qualifications

• Positive, flexible, proactive attitude with strong responsibility.
• High attention to detail is essential.
• Able to communicate clearly and effectively.

Responsibilities

• Manage front desk including calls and visitors.
• Process customer orders and manage accounting transactions.
• Coordinate office health and safety including risk assessments.

Skills

Excellent administrative skills

Organisational skills

Time-management

Customer service

Communication skills

Tools

Microsoft Office

QuickBooks Online

Job description

Administrator / Business Support Administration Assistant who has excellent administrative, organisational, time-management, customer service and communication skills is required for an award-winning IT Management Solutions company based in Worthing, West Sussex.

SALARY: £23,873 - £25,000 per annum (depending on experience) + Benefits

LOCATION: Worthing, West Sussex (100% Office Based)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday- 9:00am to 17:30pm

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Business Support Administration Assistantwho has excellent administrative, organisational, time-management, customer service and communication skills.

Working as the Administrator /Business Support Administration Assistant you will handle a variety of office administration tasks, working closely with the Business Support Manager and Finance Team to keep processes efficient and communication flowing seamlessly across the team.

As the Administrator /Business Support Administration Assistant you will bring a proactive mindset and genuine enthusiasm to your work, taking pride in managing your administrative responsibilities with care and attention. The company is looking for someone curious and motivated—keen to learn quickly, gain hands-on experience, and develop their skills as they grow with the business.

As a successful candidate you will have a positive, flexible attitude and thrive in a fast-paced environment with changing priorities and tight deadlines. You will be a quick learner with a friendly, professional manner, able to work collaboratively with a wide range of people. Reliable, self-motivated, and always willing to help, you will demonstrate discretion, maintain a high level of confidentiality, and act with a high level of professionalism at all times.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Administrator /Business Support Administration Assistant will include:

Office Support

• Manage front desk, including answering calls, handling mail, and greeting visitors

• Maintain office supplies and manage filing systems (both physical and digital)

• Perform general administrative duties and update contact lists

Business Support

• Monitor Sales and Accounts inboxes

• Process customer orders, licenses, and maintenance requests with a focus on accuracy

• Manage all accounting transactions, including raising invoices, credit notes, and purchase orders, using QuickBooks Online

• Handle invoicing discrepancies and negotiate payment terms with suppliers.

• Administer credit control, including collecting payments and managing supporting documents

• Provide backup support for the Finance Administration team and create support certificates

Facilities

• Oversee building maintenance and liaise with suppliers for repairs and services

• Monitor and manage stock of kitchen and office supplies

Health & Safety

• Coordinate office health and safety, including risk assessments, supplier visits, and managing the H&S log

• Oversee First Aid and Fire Marshall responsibilities

Ad-hoc Tasks

• Assist the Operations Manager with projects and other duties as needed

CANDIDATE REQUIREMENTS

• Positive, flexible, proactive attitude with a strong sense of responsibility to ensure the highest standards are met throughout the business

• High attention to detail is essential

• Able to communicate clearly and effectively at all levels

• Confident telephone manner

• A good level of numeracy - experience of basic accounts is desirable

• Good IT skills and proficiency with Microsoft Office packages

• Ability to establish and maintain effective administration processes

• Excellent organisational and time management skills

• Calm, organised and able to work well within a team

• Ability to work on own initiative and as part of a team

• Ability to plan, organise and prioritise own workload

• Previous use of CRM/database applications

BENEFITS

• 25 days of annual leave, increasing each year to a maximum of 30 + bank holidays
• Additional leave for volunteering
• Private medical insurance
• Pension scheme
• Wellbeing allowance
• Retail discounts
• Employee Assistance Programme + Mental Health First Aiders
• Electric Vehicle Scheme + Cycle to Work scheme
• Social events
• Training & Development Opportunities

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13757

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