Administrator

Priory Group; Wrenthorpe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Contributory pension

Flexible benefits

Development opportunities

IPD sponsorship

Leadership development

Long service award

Refer a friend bonus

Job summary

Gateholme is a Priory Group home in Wakefield seeking an administrative assistant to provide reception and clerical support across the site. You will help keep the admin side running smoothly so residents and staff feel welcome.

The role emphasises organisation, data handling, and teamwork, with opportunities for training and progression within Priory. A high level of English and numeracy, plus basic IT skills, are essential.

Qualifications

• High level of English and numeracy.
• Excellent organisation, reception and clerical skills.
• Basic knowledge of Word/Excel and general IT skills.

Responsibilities

• Provide efficient administrative and secretarial support to the home.
• Handle external and internal enquiries with appropriate prioritisation.
• Update staff and resident records and central/local databases.
• Ensure information and documentation comply with policies and procedures.

Skills

Reception duties

Clerical skills

Numeracy

English proficiency

Tools

Word

Excel

Job description

Gateholme is set in the lovely countryside surroundings of Carr Gate, in Wakefield. Our home offers residential support for 39 males and females with a variety of needs, including individuals with a learning disability, autistic people, and those with complex needs. In addition to people with a learning disability, and autistic individuals, we also support those who have/are:

• Physical disabilities
• Dementia
• A personality disorder
• Mental health needs
• Mild to moderate behaviours that challenge
• Older adults, You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service and to support the wellbeing of our residents. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
• Provide efficient and effective administrative and secretarial support to the home
• Handle external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation
• Update staff and resident records and central and local database systems, ensuring accuracy of all data input
• Ensure that all information and documentation is correctly processed in line with policies and procedures in order that regulatory, statutory, compliance and financial requirements are met

  Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

For this role, you will have a high level of English and numeracy along with exceptional organisation, reception and clerical skills. You'll also possess excellent keyboard and PC skills with at least a basic knowledge of office applications such as Word and Excel.

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses