Administrator

Celnor; Tortworth; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Annual leave up to 25 days

NHS Top-Up Health Plan

Free Parking

Employee Assistance Programme

Wisdom wellbeing scheme

Career progression opportunities

Job summary

Concept Environmental Solutions Ltd is seeking an Administrator to provide administrative and operational support across the business. You will ensure client reports and certificates are accurate and on time, liaising with engineers, suppliers and clients, while maintaining records and supporting day-to-day operations.

Role requires strong organisation, Microsoft 365 proficiency and excellent communication. UK driving licence is required; hybrid or flexible working may be available in some cases.

Qualifications

• Organised and proactive, able to manage multiple tasks and meet deadlines.
• Strong written and verbal communication with clients, engineers and colleagues.
• Experience in administration or customer service is beneficial and training is provided.
• Full UK driving licence is required.

Responsibilities

• Prepare, review and issue client reports, certificates and documents on deadlines.
• Liaise with engineers, suppliers and labs to obtain paperwork and results.
• Maintain records, logs and client portals, keeping information up to date.
• Manage multiple email inboxes and provide admin support to clients and team.
• Prepare RAMS, raise purchase orders, quotes and assist financial administration.
• Coordinate stock, travel, accommodation and general admin tasks.

Skills

Highly organised

Attention to detail

Communication skills

Customer service

Proactive

Driving licence

Tools

Microsoft 365 suite

Word

Excel

Outlook

SharePoint

Job description

Administrator

Department: Business Support

Employment Type: Full Time

Location: Tortworth

Compensation: £26,000 - £28,000 / year

Description

Administrator

Concept Environmental Solutions

One day working from home with flexible hours

Who we are

Concept Environmental Solutions Ltd is a growing compliance and water hygiene specialist delivering professional Legionella control services. Concept pride themselves on technical excellence, client relationships, and delivering compliant, high-quality reporting that keeps our clients safe and protected.

Part of the Celnor Group

Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.

While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.

Job details

We are looking for a highly organised and proactive individual to join our team, providing essential administrative and operational support across all areas of the business. You will play a key role in ensuring client reports and certificates are completed accurately and on time, while liaising with engineers, suppliers and clients. This varied role will involve managing multiple inboxes, maintaining accurate records and supporting the smooth day-to-day running of the business.

What you will do

• Prepare, review and issue accurate client reports, certificates and documentation, ensuring deadlines are met and information is processed efficiently.
• Liaise with engineers, suppliers and laboratories to obtain outstanding paperwork, process sample results and escalation any issues where necessary.
• Maintain accurate records, report logs, project planners and client portals, ensuring all information and documentation is kept up to date.
• Manage multiple email inboxes, responding to enquiries, prioritising tasks and providing administrative support to clients, engineers and colleagues.
• Prepare client logbooks, Risk Assessments and Method Statements (RAMS), alongside raising purchase orders, preparing quotations and supporting financial administration.
• Coordinate stock and consumable orders, arrange travel and accommodation, and provide general administrative support to ensure the smooth day-to-day running of the business.

Who You Are

• Highly organised, with strong administrative skills and the ability to manage multiple tasks, prioritise workloads and meet deadlines.
• Proficient in Microsoft 365, including Word, Excel, Outlook and SharePoint, with good numerical and basic financial administration skills.
• Excellent attention to detail, ensuring accurate record-keeping and high‑quality work.
• Strong written and verbal communication skills, with the ability to build positive relationships with clients, suppliers and colleagues.
• Proactive, reliable and adaptable, with a positive, can‑do attitude and the ability to work independently or as part of a team.
• Previous administration or customer service experience would be beneficial, although training will be provided. A full UK driving licence is required.

Join us

You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group‑wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.

Benefits

• Annual leave increasing yearly up to 25 days with long service.
• NHS ‘Top‑Up’ Health Plan for added peace of mind.
• Free Parking
• Employee Assistance Programme (EAP) for mental, physical, and financial wellbeing.
• Wisdom wellbeing scheme
• Job security within a growing business.
• Supportive management and real career progression.

Important information

Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI‑enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.