Administrator

Irecruit4 Careers; Tewkesbury; On-site; GBP 25,000; Full time

Job summary

A recruitment agency is seeking a Sales Administrator for their Sales Order Processing team in Tewkesbury. The role involves managing accounts from initial setup to processing orders while maintaining communication with customers. Benefits include 25 days of holiday, a contributory pension scheme, company bonuses, and various employee perks. The ideal candidate will process orders, respond to customer inquiries, and support the Area Sales Managers. This position is situated in a dynamic and collaborative environment.

Benefits

25 days holiday per year

£25,000 per annum

Contributory pension scheme

Company bonus schemes

Childcare vouchers

Cycle to Work scheme

Discounted employee purchase scheme

Responsibilities

• Process orders from a shared inbox, advising customers of any price discrepancies or stock issues.
• Process orders taken over the telephone, advising delivery dates and stock availability.
• Answer telephone queries from customers relating to price, stock levels, or delivery issues.
• Ensure customer pricing is up to date on Sage.
• Ensure customer information is current on Sage and the CRM system.
• Take part in product training and update knowledge on new products.
• Contribute towards departmental KPIs.
• Support the external Area Sales Managers with administration.

Job description

Overview

iRecruit4 are recruiting for a Sales Administrator within the Sales Order Processing team. The successful candidate will be responsible for managing the account from initial account setup through to processing orders and maintaining communication with the customer.

Employee benefits

• 25 days holiday per year
• £25,000 per annum
• Contributory pension scheme.
• Company bonus schemes.
• Childcare vouchers.
• Cycle to Work scheme.
• Discounted employee purchase scheme

Responsibilities

• Process orders from a shared inbox, advising customer of any price discrepancy or stock issue and delivery date.
• Process orders taken over the telephone, advising delivery dates and stock availability.
• Answer telephone queries from customers relating to price, stock levels or delivery issues.
• Ensure customer pricing is up to date on Sage.
• Ensure customer information is up to date on Sage and the CRM system.
• Take part in product training and keep up to date with new products.
• Contribute towards departmental KPIs.
• Support the external Area Sales Managers with administration.