Administrator

Shaw Healthcare; Sherborne St John; On-site; GBP 1,908,000 - 1,956,000; Full time

Benefits offered by this job

Excellent benefits package

Employee ownership culture

Training and development opportunities

Wellbeing support and EAP access

Job summary

Shaw Healthcare is seeking a Homes administrator for Homefield House in Basingstoke. You will be the first point of contact for residents, visitors and professionals, handling reception duties and a range of admin tasks to support the Home Manager and local management team.

The role emphasises excellent communication, equality and diversity, and providing the highest standards of service. A flexible, team‑oriented approach is required.

Qualifications

• Experience in administration and reception duties.
• Strong communication and customer service skills.
• Ability to handle invoices, time sheets and PA tasks.

Responsibilities

• First point of contact for visitors and professionals.
• Reception duties including phone handling and deliveries.
• Process invoices and time sheets.
• Secretarial filing and PA support to Home Manager.
• Coordinate with head office on fees, purchasing and stock control.
• Maintain health and safety standards for residents and colleagues.
• Support with HR, recruitment and payroll related tasks.

Skills

Excellent communication

Reception duties

Customer service

Team coordination

Education

Administrative experience

Tools

Invoices processing

Payroll/HR coordination

Job description

The Homes administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.

Key Responsibilities

• First point of contact for all visitors to the service including allied health professionals
• Reception duties, including answering the phone and dealing with deliveries
• Processing invoices
• Processing time sheets
• Secretarial filling,
• PA duties to the Home Manager;
• Communicating with head office departments in relation to Fees, purchasing and stock control, financial, payroll, HR, Recruitment and other relevant matters affecting the Home;
• Cash finances (petty cash, amenity fund, residents cash);
• Coordinate collation, validation of time-sheets with the Home Manager;
• Essential to be Health and Safety aware, to ensure the safety of our services users and colleagues.

You may be required to undertake any other duties as requested by your Manager. We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits.

Shaw healthcare are delighted to announce that we a Real Living Wage Employer as well as the UK's largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do…

Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Shaw healthcare is all about. We look to provide as much flexible working as possible to secure your work/life balance. Shaw healthcare is looking for a Administrator to join the team at Homefield House in Basingstoke. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Homefield House has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.

Benefits

• Excellent Career Opportunities
• Care Qualifications
• 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
• Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
• Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
• Company Sick Pay
• Enhanced payrates for bank holidays
• Free Uniform
• Discounted Homemade Meals while on Shift
• Pension scheme
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.
• Holiday discounts
• Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
• Online benefits and cashback rewards
• Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

Salary: £13.85 - £14.20 per hour depending on experience

Working Hours: 22.5 hours per week

Shift Pattern: 3x days per week between Monday - Friday (09:00-17:00)