Administrator

Sunbelt Rentals Limited.; Immingham; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible benefits package

Job summary

Sunbelt Rentals is seeking a Hire Administrator to join the team, primarily on the hire desk, delivering efficient office administration that aligns with company policies. You will handle a broad range of admin tasks supporting two depots, raise purchase orders, manage invoices, and assist the hire desk to ensure excellent customer service.

This role offers a hands-on, operational environment with opportunities for training and personal development within a FTSE100 company and a generous

Qualifications

• Prior experience in a role with exceptional admin and customer service skills.
• Ability to work as part of a team and support colleagues.
• Willingness to take initiative and engage in training opportunities.
• Strong verbal and written communication abilities.
• Efficient administration, planning and organisation with attention to detail.

Responsibilities

• Admin tasks across two depots, including PO raising and invoice handling.
• Answer customer inquiries by phone, email or website requests and support hire desk.
• Manage ordering from enquiry to post-hire feedback and maintain customer relationships.
• Support day-to-day office duties in a highly operational environment.

Skills

Admin experience

Customer service

Team player

Initiative

Communication skills

IT skills

Database entry

Industry knowledge

Job description

About The Role

We are currently looking for a Hire administrator to join our friendly Sunbelt team. Primarily working on the hire desk, you will be tasked with supporting the rental desk operation by providing an effective and efficient office administration service that complies with company policies.

You will be providing administrative support to the business by undertaking a wide range of activities involving the maintenance of key business systems and processes. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. Responsible for administration of two different depots, raising purchase orders, dealing with invoice and invoice queries, while also supporting hire desk.

You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

What you will need to bring to the role from day one to the Administrator role:

• Prior experience in a role where you can demonstrate exceptional admin and customer service skills
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
• Great communication skills - both verbal and written
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
• Previous experience in the hire or construction industry would be advantageous but not essential

About Us

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.