Administrator

Bridge Oak; Hull and East Yorkshire; On-site; GBP 29,000 - 34,000; Full time

Job summary

Bridge Oak Care Homes in Hull is seeking a meticulous Administrator to join the Kesteven Grange team in Kingswood. You’ll be responsible for financial records, payroll, and frontline reception duties, ensuring residents’ accounts are accurate and up-to-date.

This permanent, full-time role offers an opportunity to contribute to a caring, community-focused home. You’ll work in a supportive environment with established processes and a value-driven team culture.

Qualifications

• Maintain accurate and complete financial records of the Home.
• Prepare and issue regular Management Reports within the prescribed timescales.
• Process receipts of monies against Residents’ accounts.
• Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly.
• Ensure continuity of the Payroll.
• Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems.
• Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
• Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
• Operate office equipment such as fax, photocopier and computer as required.
• Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct Enquiries in a friendly and efficient manner.
• Maintain stationery supplies.
• Order and maintain records of Staff Members’ uniforms.
• Arrange and calculate monthly stock takes and costs.
• Participate in Staff and Resident meetings as and when required.

Responsibilities

• Maintain accurate and complete financial records of the Home in line with Company policies and procedures.
• Prepare and issue regular Management Reports within the prescribed timescales.
• Process receipts of monies against Residents’ accounts. Maintain records.
• Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
• Ensure continuity of the Payroll.
• Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
• Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
• Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
• Operate office equipment such as fax, photocopier and computer as required.
• Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct Enquiries in a friendly and efficient manner.
• Maintain stationery supplies.
• Order and maintain records of Staff Members’ uniforms.
• Arrange and calculate monthly stock takes and costs.
• Participate in Staff and Resident meetings as and when required.

Job description

Job Description: Administrator

Location: Kesteven Grange, Kesteven Way, Kingswood, Hull,

Job Type: Permanent, Full-time (38.5hours per week, )

Salary: £14.61phr

Sponsorship: Not currently available

Join Bridge Oak Care Homes – Creating Communities Where Everyone Feels at Home

At Bridge Oak Care Homes, we believe care is about so much more than meeting everyday needs. It’s about creating warm, welcoming communities where every resident feels safe, valued and truly at home.

Our vision is to provide compassionate, person-centred care that celebrates individuality, promotes independence and enables people to live with dignity, comfort and purpose. Every member of our team plays an important part in making this vision a reality.

We’re looking for an enthusiastic and compassionate Administratorto join the team at Kesteven Grangebased in Hull. If you’re creative, organised and passionate about bringing people together, this is an opportunity to make a genuine difference every single day.

What You’ll Be Doing

As our Administrator, you’ll play a vital role in enriching the lives of residents by:

• Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
• Prepare and issue regular Management Reports within the prescribed timescales.
• Process receipts of monies against Residents’ accounts. Maintain records.
• Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
• Ensure continuity of the Payroll.
• Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
• Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
• Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
• Operate office equipment such as fax, photocopier and computer as required.
• Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct
• Enquiries in a friendly and efficient manner.
• Maintain stationery supplies.
• Order and maintain records of Staff Members’ uniforms.

• Arrange and calculate monthly stock takes and costs.
• Participate in Staff and Resident meetings as and when required.

Why Join Bridge Oak Care Homes?

When you join Bridge Oak Care Homes, you’ll become part of a supportive team that genuinely cares about one another and the people we support.

We offer:

• A friendly, welcoming and inclusive working environment.
• Ongoing learning, development and career progression opportunities.
• The opportunity to make a meaningful difference to residents’ lives every day.
• A workplace built on trust, compassion and respect.
• The chance to be part of a care provider that is deeply rooted in its local communities and committed to delivering exceptional person-centred care.