Administrator

NHS National Services Scotland; Falkirk; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

NHS National Services Scotland is seeking an administrative professional to support Health Visitors and School Nurses within Universal Children’s Services. The role involves data entry, meeting minutes, and routine IT system use to read and record patient information.

Candidates should have strong communication skills, the ability to prioritise, and enjoy working within a team. Training and support will be provided. Hours and sponsorship guidance are noted for consideration.

Qualifications

• Experience in general administration and clerical duties.
• Proficient in data entry and using IT systems.
• Strong communication and interpersonal skills.

Responsibilities

• Provide comprehensive administration support to Health Visitors and School Nurses.
• Assist in admin duties for Universal Children’s Services and related teams.
• Record meeting minutes and handle information via local and national systems.
• Liaise with other departments by phone and face-to-face.
• Support workload prioritisation and teamwork.

Skills

Administrative experience

Data entry

Written & verbal communication

Teamwork

Job description

The jobholder provides a comprehensive administration service to Health Visitors and School Nurses; they will also be part of the overall admin support for Universal Children’s Service.

Universal Children’s Services has a specific role in arranging the delivery of healthcare services to meet the needs of communities across Forth Valley. The department provides day to day administration to support services, ensuring the smooth running and effective management of resources within Universal Children’s Services and to ensure the highest possible delivery of patient care.

Duties are varied and will include, minutes of meetings, the use of IT equipment including local and national systems to read, analyse and record patient/client information data entry, entering and retrieving information via computerised systems, liaising with other departments by telephone and face-to-face.

Candidates should have excellent communication skills with good interpersonal skills, the ability to prioritise workload, have an approachable disposition and be used to working as part of a team.

Training and support will be given to the successful applicants.

Hours will be worked: Week 1 Monday and Tuesday 08.30-16.30, Week 2 Monday Tuesday Wednesday 08.30-16.30.

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks. For further information on visa requirements and sponsorship eligibility, please refer to the UK Government guidance.

It is also recommended that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad - GOV.UK (www.gov.uk)

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments, we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.