Administrator

Tyler Mason Consultants; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the support services sector is looking for a Sales & Service support Administrator to ensure smooth operations and assist external Sales and Service teams. The role involves communication with clients, managing appointments, and administrative tasks, making it essential for someone who is organized and detail-oriented.

Qualifications

• Proficiency in English, both written and verbal.
• Strong organizational skills with attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Answering incoming calls from new and existing clients.
• Booking appointments for the Sales Team.
• Producing quotations on Word / PDF.

Skills

Communication

Organizational skills

Attention to detail

Education

Prior experience in an administration role

Tools

Microsoft Office Suite

Job description

Administrator
Monday to Friday 35 hrs p week

As a Sales & Service support Administrator, you will play a crucial role in supporting external Sales and Service teams, ensuring smooth operations, and contributing to the growth of our business.

Overview: Administrator

If you are enthusiastic about customer service, providing client solutions, supporting sales generation and working as part of a team, we want to hear from you.
The role is varied, and you will need to be adaptable to the challenges of the day.

Duties: Administrator

• Answering incoming calls new & existing clients / external sales & service colleagues
• Booking in appointments for the Sales Team and Service Technicians.
• Responding to Web Enquiries and Technician Leads
• Producing quotations on Word / PDF
• Following up sales calls / emails with clients regarding outstanding quotations sent.
• Logging, booking, costing ad-hoc job work on our CRM system, Service Tracker.
• Staying in regular contact with the external colleagues to provide support and update their dashboards (list of work)
• Responding to the variety of emails within the office inbox
• Proof reading when required.
• Logging domestic job work on the CRM system
• Setting up new clients on the CRM system
• Assisting with Tender proposals
• Communicate efficiently with other Teams, Subsidiaries and Sub-Contractors
• Covering colleagues workload when they are absent (i.e. holiday / sick)

Qualifications:

Proficiency in English, both written and verbal.
Prior experience in an administration role
Strong organisational skills with attention to detail.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication skills.
Ability to prioritise tasks effectively.