Administrator

Currys plc; Cumbernauld; On-site; GBP 15,000 - 19,000; Part time

Job summary

Currys plc in Cumbernauld (Glasgow Customer Service Centre) is hiring an Administrator on a permanent part-time basis (24 hours across 3 days per week). You will communicate with customers and provide administrative support for the Customer Service Centre.

Responsibilities include communicating with internal and external customers, assigning delivery drivers with their routes, and producing data for reporting, as well as supporting the wider Currys team with queries.

Qualifications

• Some experience or exposure to providing customer service.
• Passion and enthusiasm for working in a fast-paced team.
• Experience with Excel and Word.

Responsibilities

• Communicating with our internal and external customers.
• Assigning delivery drivers with their routes.
• Completing administrative tasks including producing data for reporting.
• Supporting the whole of the Currys team with queries or support where required.

Skills

Customer service experience

Teamwork in fast-paced environment

Tools

Excel

Word

Job description

Role overview

Cumbernauld

Glasgow Customer Service Centre

Permanent

Part Time

Grade 2

Salary - £17,010.24

Shift Pattern - Part-time 24 hours, 3 days per week (Days will vary depending on cover required)

At Currys we're united by one passion: to help everyone enjoy amazing technology.

As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. So you'll never go it alone here. You'll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You'll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It's a great feeling, and you'll get to experience it often. We are the home delivery network for Currys.

As part of this role, you'll be responsible for:

• Communicating with our internal and external customers
• Assigning delivery drivers with their routes
• Completing administrative tasks including producing data for reporting
• Supporting the whole of the Currys team with queries or support where required

People skills are one thing, but you'll go a step further here by providing customer service that puts our customers first. You won't stop in your pursuit of the best for your team, the business, our customers and yourself.

You will need:

• Some experience or exposure to providing customer service
• Passion and enthusiasm for working in a fast-paced team
• Experience with Excel and Word

Why join us

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.