Administrator

Healthcare Ireland Group; Ballymena; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Paid annual leave

Free parking

Training and development

Job summary

Healthcare Ireland Group in Ballymena, County Antrim, is seeking an Administrator for a 15-hour week (Thursdays and Fridays) to support the daily operation of Rose Court, coordinating admin tasks and acting as first point of contact for residents, families and staff, while liaising with Head Office Finance, HR and Recruitment.

You will cover reception duties, record management, scheduling, staff support and basic financial administration, with a focus on confidentiality and data protection.

Qualifications

• Right to work in the UK.
• Minimum 2 years’ experience in administrative or customer service roles.
• Educated to GCSE level or equivalent with strong English and numeracy.
• Excellent keyboard and PC skills with Word and Excel.
• Excellent administration, organisation and receptionist skills.

Responsibilities

• Reception duties - greet visitors, answer phones, and manage email correspondence.
• Record management - maintain and update resident files, ensuring confidentiality and compliance with data protection regulations.
• Scheduling - assist in scheduling appointments, meetings, and staff rotas.
• Staff support - help manage timesheets, track attendance, and coordinate training sessions.
• Financial administration - assist with processing invoices, managing petty cash, and supporting resident billing queries.
• General office tasks - handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties.

Skills

Administrative experience

Customer service

Right to work in UK

English & numeracy (GCSE level)

Receptionist skills

Organisational skills

Education

GCSE or equivalent

Tools

Word

Excel

MS Office

Job description

Administrator Healthcare Ireland Group•Ballymena, County Antrim, GB

Do you thrive in a busy environment? Have you experience in administration and are looking to move into a role where you will gain exposure to a wide range of duties?

Rose Court

Rose Court is a professional, person-centred care and nursing home situated in Ballymena. This spacious home provides a range of specialist care services for older people, including residential, dementia and general nursing. We are proud of our high standards and values in providing care with the utmost dignity and respect.

We continuously strive to maintain the safe, comfortable and homely environment and a calm and restful atmosphere for our residents at Rose Court. Our kind and compassionate care teams not only provide 24 hour care, they also share their good company, companionship and assistance whenever required, to ensure that residents feel listened to and supported, whatever their needs and wishes.

The light and spacious, private bedrooms are beautifully furnished, all with en-suite facilities. The home, which is designed to enable those we care for to maintain their independence in a safe environment, has excellent amenities, including a café, comfortable lounges and dining spaces within which residents can relax and socialise. Residents are very welcome to bring their own home accessories and furniture, to personalise their space and make it their home.

The Role

This role is for 15 hours per week. Working closely with the Home Manager, you will play an essential role in supporting the daily operation of the Home by managing the administrative tasks, and also being the first port of call for residents, family members and team members with any queries they may have. As Administrator, you will also build strong relationships with the Finance, HR and Recruitment teams at Head Office, in order to meet the administrative needs of the Home.

About The Role

Main Responsibilities

• Reception duties - greet visitors, answer phones, and manage email correspondence.
• Record management - maintain and update resident files, ensuring confidentiality and compliance with data protection regulations.
• Scheduling - assist in scheduling appointments, meetings, and staff rotas.
• Staff support - help manage timesheets, track attendance, and coordinate training sessions.
• Financial administration - assist with processing invoices, managing petty cash, and supporting resident billing queries.
• General office tasks - handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties.

The Benefits

• Paid annual leave
• The chance to be part of a growing Healthcare company
• Continuous professional development and training
• Values-led culture
• Opportunities for progression
• Pension plan (if applicable)
• Attractive hourly rate
• Access NI fee paid for
• Monthly incentives and recognition awards
• Free parking

Hours - 15 hours

Thursdays and Fridays

We do not offer sponsorship for this role.

Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.

Required Criteria

• Right to work in the UK.
• A minimum of 2 years’ experience within an administrative or customer service role (preferably a nursing home environment) is essential.
• Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
• Excellent keyboard and PC skills with an excellent level of proficiency for Microsoft Office applications such as Word and Excel.
• Exceptional administration, organisation and receptionist skills.

About The Company

We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.

Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.

Company Culture

We’re always on the look out for people who care, whether that’s caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.

Our passionate, ever-growing team means that you’ll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people’s lives.

Caring for our residents is at the heart of all we do, and we’d love to have you join the team.

Company Benefits

Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued.

If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care .

Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning

£13.50 per hour