Administrative Support Officer

Cheshire & Wirral Partnership NHS Foundation Trust; Tattenhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Tattenhall is seeking an admin assistant to join their dedicated team. The role involves various clerical tasks such as processing referrals, answering calls, and digital documentation. Ideal candidates should have excellent communication and organizational skills. The position is 37.5 hours per week with a commitment to providing care and support across Western Cheshire.

Benefits

Pay supplement if national A4C rate is below RLW

Induction program through 'Prepare to Care'

Qualifications

• Experience in clerical tasks like processing referrals and document handling.
• Proficient communication with patients and healthcare professionals.
• Ability to maintain a professional demeanor in a healthcare setting.

Responsibilities

• Perform administrative and reception duties.
• Maintain communication with patients, families, and professionals.
• Use office procedures and Microsoft Office packages.

Skills

Communication skills

Organizational skills

Flexible attitude

Tools

Microsoft Office

Job description

Rural Alliance Care Community Team is seeking an admin assistant to join their dedicated team. We are a professional yet friendly group committed to providing care and support to patients across Western Cheshire.

In this role, you will perform a variety of clerical tasks, including processing referrals, scanning, photocopying, uploading documents to electronic records, answering and redirecting phone calls, and arranging and documenting meetings.

You will have contact with patients, carers, families, and healthcare professionals. The ideal candidate will possess excellent communication and organizational skills, a flexible 'can-do' attitude, and a professional, friendly manner.

This position offers 37.5 hours per week, working five days out of seven. The Trust supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will provide a pay supplement if the national A4C hourly rate falls below this.

Responsibilities include:

• Performing a full range of administrative and reception duties.
• Maintaining effective communication with patients, carers, families, and professionals.
• Using general office procedures and Microsoft Office packages; full training on CWP systems will be provided.

For full details, please download the job description.

Cheshire and Wirral Partnership (CWP) provides health and care services for over one million people, including mental health, learning disability, community physical health, and all-age disability care. We operate across Wirral, Cheshire, Trafford, Warrington, Bolton, Halton, and Liverpool, with services extending to the North West.

Our goal is to improve community lives through a compassionate, person-centered approach. We are rated Outstanding for Caring by the Care Quality Commission and have a Good overall rating.

As an inclusive employer, CWP is a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware, and holds the Armed Forces Covenant Employer Recognition Scheme Gold Award. We welcome applications from individuals with experience accessing our services.

We offer up to three weeks of induction through our 'Prepare to Care' program, designed to equip new starters with essential knowledge and guidance. Whether starting your career or seeking a new challenge, CWP has opportunities for you.

For more information or to arrange an informal visit, contact:

• Emma Lea, Team Manager
• Email: [e-mail]
• Phone: [phone]

If you are neurodivergent and need assistance completing your application, please contact [e-mail] or call 01244 393100.