Administrative Support - Delivery Team

Equity; Lewes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A travel organization in Lewes is looking for an Admin Support team member to assist Tour Coordinators with organizing educational trips. The role involves managing bookings, maintaining records, and preparing essential documents. Ideal candidates will have previous administrative experience and strong organizational skills. This is a great chance to develop skills in a dynamic travel environment.

Responsibilities

• Assist Tour Coordinators with trip organization.
• Manage booking details and maintain records.
• Prepare documentation and liaise with suppliers.

Skills

Previous experience in an administrative or customer service role

Excellent organisation and time management skills

Strong attention to detail and accuracy

Confident using MS Office applications (Outlook, Word, Excel)

Proactive, can-do attitude

Interest in travel/educational tours

Knowledge of a European language

Job description

About the Role

As an Admin Support team member, you will play a vital role in assisting our Tour Coordinators to ensure the smooth organisation of our trips. You'll provide essential administrative support that helps deliver an outstanding customer experience from start to finish.

Working closely with the Tour Coordinators, you'll handle a variety of tasks such as managing booking details, maintaining accurate records, preparing documentation, and liaising with suppliers. Your work behind the scenes will help ensure every trip runs smoothly and efficiently.

This is a great opportunity to develop your skills in a fast-paced travel environment, supporting a team that brings unforgettable travel experiences to life for schools and educational groups.

Skills, Knowledge and Experience We’re Looking For

• Previous experience in an administrative or customer service role
• Excellent organisation and time management skills
• Strong attention to detail and accuracy
• Confident using MS Office applications (Outlook, Word, Excel)
• A proactive, can-do attitude and willingness to support a busy team
• An interest in travel and/or educational tours is a plus
• Knowledge of a European language (French, Spanish, German, Italian) is an advantage, but not essential

About You

You're someone who enjoys supporting others and understands the importance of getting the details right. You’re happy working behind the scenes, managing multiple admin tasks, and keeping things running smoothly. You're comfortable juggling priorities, staying organised under pressure, and ensuring deadlines are met.

You’ll take pride in your work, knowing that your support helps create exceptional experiences for teachers, students, and all those involved in our tours.