Administrative Officer - Stafford (Ref: 6063)

Ministry of Justice UK; Stafford; On-site; GBP 25,000; Full time

Job summary

The Ministry of Justice UK is seeking an Administrative Officer for their Stafford Combined Court Centre. This role involves providing essential administrative support and customer service to court users, handling correspondence, and managing criminal digital files. Ideal candidates will have strong communication skills and attention to detail, working in a dynamic environment to assist in the justice system.

Benefits

Flexible working options

Learning opportunities

Annual leave and public holidays

Qualifications

• Friendly and approachable manner.
• Ability to prioritize and multitask.
• Adaptability to software tools.

Responsibilities

• Manage criminal digital files and handle correspondence.
• Respond to enquiries from court users and agencies.
• Support case progression and HMCTS functions.

Skills

Attention to detail

Communication skills

Organizational skills

Job description

Administrative Officer - Stafford (Ref: 6063)

Join to apply for the Administrative Officer - Stafford (Ref: 6063) role at Ministry of Justice UK

Administrative Officer - Stafford (Ref: 6063)

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This position is based at STAFFORD COMBINED STAFFORD, ST16 2QQ

Job Summary

Please refer to Job Description

Job Description

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary, and management.

About Us

HM Courts & Tribunals Service (HMCTS) oversees criminal, civil, and family Courts and Tribunals in England and Wales. We support court users and colleagues within HMCTS, facilitating access to justice. We seek individuals committed to public service and making a difference. If you are interested in a meaningful career, please apply.

Your Role

Crown Court Admin Officers manage criminal digital files, handle correspondence, and respond to enquiries. They deal with criminal justice agencies, solicitors, barristers, and the public via various channels. They work with serious criminal cases and juror management. You will perform administrative duties to support case progression and other HMCTS functions.

Your Skills and Experience

With a friendly, approachable manner, you should have excellent attention to detail, strong communication skills, and a desire to provide proactive support via phone and email. You should be organized, able to prioritize, multitask, and adapt to software tools. Enjoy working in a busy environment and assisting court users navigate the justice system. Please refer to the detailed job description attachment for more information. Ensure your CV includes current duties and responsibilities.

Additional Details

This role is customer-facing, office-based, with standard hours of 37 per week. Flexible working options are considered, including part-time (minimum 30 hours over 5 days). Employees must seek line manager approval for fixed-term appointments, loans, or visa considerations. The salary is £24,202 plus contributions to a Civil Service Pension Scheme. Benefits include learning opportunities, flexible working, inclusion initiatives, annual leave, public holidays, and season ticket loans.

Other Information

A statement of suitability may be used for initial screening. The post is located at Stafford Combined Court Centre, Victoria Square, Stafford, ST16 2QQ. The role involves assessing behaviors such as Communicating and Influencing, Managing a Quality Service, and Delivering at Pace. Successful applicants will undergo security and background checks, including criminal record and nationality verification. The role is open to UK nationals, Irish, Commonwealth, and certain EU/EEA nationals, among others, with specific eligibility criteria outlined.

Application Process

For queries, contact the SSCL Recruitment Enquiries Team via email or phone. Further information about recruitment, benefits, and the Civil Service is available on the official website. The Civil Service promotes diversity and equal opportunity and participates in schemes such as Disability Confident. The Civil Service Code and principles govern recruitment and conduct.

Location

Stafford Combined Court Centre, Victoria Square, Stafford, ST16 2QQ.