Administrative Officer - Property Chamber - Manchester (Ref: 5879)

Ministry of Justice UK; Manchester; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a vital role as an Administrative Officer in Manchester, providing essential support within the Property Chamber of the Ministry of Justice. You'll engage with landlords, tenants, and stakeholders, ensuring fair outcomes in property disputes. This operational position offers a chance to contribute to public service while managing diverse administrative tasks. Flexible working options may be available, and the role supports a meaningful career in justice administration.

Benefits

Civil Service Pension

Flexible Working

Annual Leave

Qualifications

• Strong communication skills and attention to detail required.
• Proficiency with databases and software necessary.

Responsibilities

• Handle appeals related to financial penalties and rent disputes.
• Process appeals and applications, manage fees, and support case handling.

Skills

Communication

Attention to Detail

Organizational Skills

Tools

Databases

Software

Job description

Administrative Officer - Property Chamber - Manchester (Ref: 5879)

Join to apply for the Administrative Officer - Property Chamber - Manchester (Ref: 5879) role at Ministry of Justice UK

This position is based at MANCHESTER AIT MANCHESTER, M1 4AH

Job Summary

Please refer to the Job Description for details.

Job Description

Proud to serve. Proud to keep justice going.

Our Administration Officers play a critical role, providing excellent administrative support to service users, judiciary, and management.

About Us

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales. We support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.

The First-tier Tribunal (Property Chamber) deals with applications, appeals, and references related to disputes over property and land. The Chamber consists of three divisions:

• Residential Property – disputes including rent increases, leasehold disputes, among others.
• Land Registration – disputes involving changes to land registers and document corrections.
• Agricultural Land & Drainage – disputes involving farming tenancies and drainage issues.

Over 100 staff operate from five regional offices: Birmingham, Cambridge, Havant, London, and Manchester. All handle Residential Property cases; London also handles Land Registration; Manchester manages Agricultural Land and Drainage.

We are currently integrating into the National Services directorate, providing opportunities for process improvements and preparing for increased work following upcoming legislation.

We seek individuals committed to public service and making a difference. If you are interested in a meaningful career, please apply.

Your Role

Our Chamber’s role is diverse, liaising with landlords, tenants, and other stakeholders. Your responsibilities include handling appeals related to financial penalties, rent disputes, leasehold issues, and more, ensuring fair outcomes.

Your daily tasks include processing appeals and applications, managing fees, and supporting efficient case handling.

Your Skills and Experience

We seek friendly, approachable individuals with strong communication skills, attention to detail, proficiency with databases and software, and good organizational skills to prioritize and multitask effectively.

For a full job description, please review the supporting document included below before applying.

Further Details

This operational role is customer-facing, requiring office-based work to provide HMCTS services. Hybrid working may be available based on operational needs. Standard hours are 37 per week, with flexible working options considered.

Skilled Worker Visa

From 4 April 2024, the salary threshold for Skilled Worker visas has increased. The role's starting salary is below the threshold; sponsorship considerations depend on visa status and eligibility. Please discuss during vetting if applicable. Ensure you have the right to work in the UK.

More info at gov.uk/skilled-worker-visa.

Person Specification

Please refer to the Job Description.

Behaviours

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

Benefits include a salary of £24,202, Civil Service pension, flexible working, annual leave, and more. For details, visit the Candidate Information Page: justicejobs.tal.net.

Selection Process

Assessment based on Behaviours, Strengths, and Experience via Success Profiles. Feedback provided only post-interview.

Security & Eligibility

Criminal record checks required. Candidates must meet nationality and immigration requirements detailed above.

Contact

• Name: SSCL Recruitment Enquiries Team
• Email: [e-mail]
• Phone: [phone]