Administrative Officer - Management Co-ordination Hub - Corporate Services

Ministry of Justice; Basildon; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave: 25–30 days + holidays

LGPS pension scheme

extensive training and development

Flexible working options

Employee networks and inclusion

Family-friendly policies

Job summary

The Ministry of Justice invites applications for an Administrative Officer within the Management Coordination Hub. You will support recruitment, onboarding, apprenticeship administration, professional registration and reflective practice processes, and assist with workforce calculations and reporting.

You will manage records, respond to enquiries, and support regional communications and data-driven MI production.

Qualifications

• Excellent organisational skills and attention to detail are essential.
• Ability to manage multiple priorities while delivering high-quality customer service.
• Strong communication and administrative skills require accuracy and timeliness.

Responsibilities

• Provide administration support including recruitment, onboarding, and apprenticeship administration.
• Maintain workforce records, trackers and prepare management information and reports.
• Support regional communications, campaigns and stakeholder engagement.

Skills

Organisational skills

Attention to detail

Customer service

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The Management Coordination Hub (MCH) provides a wide range of administrative and coordination support to managers and operational teams across the region. As an Administrative Officer, you will support key functions including recruitment and onboarding, apprenticeship administration, professional registration and reflective practice processes, annual workforce calculations and reporting, maintaining workforce records and trackers, and responding to enquiries from managers and stakeholders. The role also supports regional communications and engagement activities, including the management of social media platforms and the promotion of key campaigns, updates, and workforce initiatives. You will assist with the production of management information, monitoring data, and ensuring processes are completed accurately and within agreed timescales. Working in a busy and collaborative environment, you will need excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities while providing high-quality customer service to a range of stakeholders. This is an excellent opportunity for someone who enjoys administration, data management, communications, and supporting the delivery of key business objectives within a dynamic team.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

IT Skills

• Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)

Benefits

• Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Support: A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Eligibility and Support

All candidates are subject to security and identity checks prior to taking up post.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail]);
• To Ministry of Justice Resourcing team ([e-mail]);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Veterans

A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.