Administrative Officer - Childrens

Monash Health; Greater London; On-site; GBP 36,000 - 47,000; Full time

Job summary

Monash Health is seeking an Administration Officer to join the Complex Care team. The role provides day-to-day administrative support, data handling for invoicing, and help with team development and evaluation.

You will assist colleagues with IT issues, data entry, and minute taking to ensure smooth operations. With experience in hospital reporting systems and strong communication, you will help maintain records, coordinate stock and equipment, and support a dedicated and busy healthcare team

Qualifications

• Proficient in Microsoft Office and hospital reporting tools.
• Strong data entry and documentation skills.
• Excellent written and verbal communication with families and staff.

Responsibilities

• Provide daily administrative support and clerical duties.
• Compile data for monthly invoices to internal and external stakeholders.
• Support Team Leader and Complex Care team with development and evaluation.
• Manage administrative portfolios as directed by leadership.
• Assist team with computer issues, data entry and minute taking.
• Monitor team movement and equipment records; stock maintenance and ordering.
• Oversee fleet vehicle maintenance and usage as required.

Skills

Microsoft Office

Data entry

Customer service

Attention to detail

Communication

Tools

iPM

EMR

SMR

HMS

Job description

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.

As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

About Us

Monash Children’s Complex Care Program is funded by and coordinated in collaboration with the Royal Children’s Hospital (RCH) Complex Care Hub. The Monash Children's (MC) Complex Care service supports and coordinates care needs and requirements for families with babies/ children with complex medical/ nursing needs who require ongoing medical intervention beyonda hospitaladmission.

About the Role

We are now looking for a highly motivated and experienced Administration Officer to join this passionate andspecialisedservice to provideday to dayadministrative support to the Complex Care team. Your specific responsibilities in this role will include:

• Providing high quality customer related service, and varied office, administration and clerical duties
• Ensuring accurate compilation of data to enable issuing of monthly invoices to both Internal and External stakeholders
• Supporting the Team Leader and broader Complex Care team in the development, quality enhancement and evaluation of Complex Care services.
• Assuming responsibility for relevant administrative portfolios as directed by the Team Leader/Operational Manager
• Assisting team members with computer related issues, data entry and minute taking
• Monitoring team movement as well as keeping record of equipment ins and outs
• Stock maintenance and ordering
• Fleet vehicle maintenance and use as required

AboutYou

Through your previous experience, you can demonstrate:

• Proficient computer skills, using Microsoft (Windows and Office including Excel) and other hospital based reporting programs, such as iPM, EMR, SMR and HMS.
• Demonstrated accountability for providing high quality service
• Proven ability to apply excellent critical thinking skills
• Advanced written and verbal communication skills to effectively assist with family/ staff enquiries
• Excellent documentation skills and attention to detail to ensure accurate data entry and efficient office processes to ensure best practice

You are a dedicated professional and can demonstrate initiative and sound judgement in both decision-making and work planning. Previous experience in a hospital setting will be highly regarded and experience with hospital based reporting systems is highly desirable.

In Return

This role offers you a real opportunity to make a significant contribution to a dedicated and passionate team, providing care to some of the hospitals most vulnerable patients.

You will be a highly valued member of a close knit team, while simultaneously benefiting from being included in the larger Children’s program.

You’ll be supported by a highly experienced and well regarded management team that values your contribution and is serious about your personal growth and professional development.

For a confidential discussion and to explore this opportunity further, please reach out to Christina Loudon- Complex Care Team Leader on 0459 836 ***

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive,supportiveand future-focused, underpinned by clear values and a commitment to continuous improvement.

Ourteamsplay a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity,transparencyand excellence.

You’llbe encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness,equityand diversity in the workplace and to Child Safe Standards.