Administrative Officer - B3 QSL & Matron Support

Leeds Teaching Hospitals; Leeds; On-site; GBP 23,000 - 26,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an Administrative Officer in Women’s Services at St James’s University Hospital. You will provide vital support to quality, safety, governance and operational improvement across maternity and gynaecology services, coordinating meetings, maintaining records and supporting governance processes.

You will work closely with the Quality, Safety & Learning Team and multidisciplinary colleagues to deliver safe, patient-centred care, with an emphasis on

Qualifications

• Highly organised with excellent time management and the ability to prioritise a varied workload.
• Strong administrative experience, including meeting coordination, minute taking and document management.
• Excellent attention to detail and a commitment to maintaining accurate records and governance documentation.
• Confident using Microsoft Office applications, databases and electronic record systems.
• Excellent written and verbal communication skills, with the ability to build positive working relationships.
• Proactive and self-motivated, able to work independently and use initiative to solve problems.
• Experienced in monitoring actions, maintaining trackers and supporting reporting and assurance processes.
• Adaptable, flexible and able to manage competing priorities in a busy environment

Responsibilities

• Coordinate meetings, prepare agendas and minutes.
• Maintain databases and action trackers.
• Support Datix reporting and governance documentation.
• Produce reports and ensure governance documentation is accurate and up to date.
• Coordinate papers for oversight groups and monitor actions and assurance records.
• Maintain confidentiality and handle sensitive information appropriately.

Skills

Highly organised

Administrative experience

Attention to detail

Microsoft Office

Written and verbal communication

Proactive and self-motivated

Monitoring actions and trackers

Adaptable under pressure

Tools

Microsoft Office Suite

Job description

This exciting Administrative Officer role sits within Women's Services at Leeds Teaching Hospitals NHS Trust and provides vital support to quality, safety, governance and operational improvement activities across maternity and gynaecology services. Based at St James's University Hospital, you will work closely with the Quality, Safety & Learning Team, matrons and multidisciplinary colleagues to support the delivery of safe, effective and patient-centred care.The role provides comprehensive administrative support across a range of governance and service improvement workstreams, including quality and safety reporting, meeting administration, complaints support, workforce processes and quality improvement initiatives. Key responsibilities include coordinating meetings, preparing agendas and minutes, maintaining databases and action trackers, supporting Datix reporting, producing reports and ensuring governance documentation is accurate, organised and up to date. You will also support a number of oversight and governance groups by coordinating papers, monitoring actions and maintaining assurance records.Previous administrative experience is essential and experience within the NHS or healthcare environment would be advantageous.

Main duties of the job

• Highly organised with excellent time management skills and the ability to prioritise a varied workload.
• Strong administrative experience, including meeting coordination, minute taking and document management.
• Excellent attention to detail and a commitment to maintaining accurate records and governance documentation.
• Confident using Microsoft Office applications, databases and electronic record systems.
• Excellent written and verbal communication skills, with the ability to build positive working relationships.
• Proactive and self-motivated, able to work independently and use initiative to solve problems.
• Experienced in monitoring actions, maintaining trackers and supporting reporting and assurance processes.
• Adaptable, flexible and able to manage competing priorities in a busy environment
• Committed to maintaining confidentiality and handling sensitive information appropriately.
• A collaborative team player who is committed to quality improvement, patient safety and excellent service delivery.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Why you should join our Team

Women's Services at Leeds Teaching Hospitals NHS Trust is one of the largest and most diverse services of its kind in the region, providing care to thousands of women and families every year. Our teams are committed to delivering safe, high-quality and compassionate care, whilst continually striving to improve the services we provide. As part of our team, you will play an important role in supporting the governance, quality and safety processes that underpin excellent patient care.

We are proud of our supportive and inclusive working culture. We value teamwork, kindness, professionalism and continuous improvement, and we work collaboratively across maternity, gynaecology and corporate teams to achieve the best outcomes for our patients and staff. No two days are the same, making this a rewarding role for someone who enjoys variety, problem-solving and contributing to meaningful change.

You will be joining a dedicated team that values everyone's contribution and encourages personal and professional development. We invest in our staff through training opportunities, learning and development programmes and the chance to gain experience across a wide range of governance, quality and operational functions. Whether you are looking to build on existing administrative experience or develop a career within the NHS, this role offers an excellent opportunity to make a tangible difference while being supported to grow and succeed.

As part of Leeds Teaching Hospitals NHS Trust, you will also benefit from working within one of the largest and most respected NHS organisations in the country, guided by our values of being kind, open and honest, responsible and one team.

Job responsibilities

For questions about this job, contact:

Name - Ceri Hall Position - Intrapartum Matron Email - [e-mail] Phone number - 0113 392 7445 Shortlisting Date: 1st Sept Interview Date: 7th Sept

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.