Administrative Officer

TN United Kingdom; Wolverhampton; On-site; GBP 1,000; Full time

Job summary

An established industry player is seeking an Administration Officer to join their public sector team in Wolverhampton. This temporary position offers a fantastic opportunity to support patient care through effective administration. You will be responsible for managing appointments, handling correspondence, and providing essential support to a multidisciplinary team. The role requires a calm demeanor in a busy environment, attention to detail, and the ability to multitask effectively. Join a dedicated team and contribute to quality improvement initiatives while ensuring patient information is handled with discretion. This role is fully onsite, making it a great chance to engage directly with the community.

Qualifications

• Experience in administrative roles with a focus on patient care.
• Strong communication skills and ability to manage multiple tasks.

Responsibilities

• Manage patient interactions and correspondence via email and phone.
• Support a multidisciplinary team with general office duties.

Skills

Polite telephone manner

Ability to keep calm in a demanding role

Prioritisation of workload

Attention to detail

Tools

SharePoint

Job description

My Public Sector Client based in Cosford, Wolverhampton is looking for an Administration Officer to support their team. This is a temporary role with the possibility of extension, Monday to Thursday 8.00am to 4.00pm and then 8.00am to 12.00pm on a Friday, 32.00 hours a week. This role is paying £13.00 per hour and is currently fully onsite.

Responsibilities:

1. Patient facing interactions, email, and telephone correspondence.
2. Booking of appointments and courses.
3. Proactive management of the appointment book and caseload.
4. Dealing with general enquiries and liaising with external agencies to facilitate the patient care pathway.
5. Attending meetings and supporting quality improvement initiatives.
6. Regular reviews of admin processes.
7. Administrative support to a multidisciplinary team.
8. General office duties such as ordering stationary, scanning, shredding, photocopying, and both paper and electronic filing on cloud storage platform SharePoint.

Skills Required:

1. Polite telephone manner.
2. Ability to keep calm in a demanding role.
3. Prioritisation of workload and adeptness at multi-tasking.
4. Discretion and attention to detail when handling confidential patient information.

Please be aware that this role will require a DBS and three years referencing.

Due to the high volume of applications for this role we may not be able to contact every candidate who applies.