Administrative Officer

NHS; Sheffield; On-site; GBP 24,000; Full time

Job summary

An established industry player is seeking an Administration Officer to enhance patient care through effective administration. This role involves preparing medical records and ensuring that all necessary documentation is ready for clinical review. Ideal candidates will possess strong IT and organizational skills, with a keen eye for detail. Join a team that values your contributions and offers opportunities for professional development, including a Level 3 Business Administrator Apprenticeship. This is a fantastic chance to make a real difference in a supportive and dynamic environment.

Benefits

Annual Leave

Pensions

Staff Discounts

Subsidised Childcare

Qualifications

• Experience in an office environment and public-facing roles is essential.
• Knowledge of customer service systems is crucial for success.

Responsibilities

• Prepare medical records for patient appointments and ensure documentation is available.
• Update post-appointment information to track patient outcomes.

Skills

IT Skills

Organisational Skills

Customer Service

Attention to Detail

Communication Skills

Education

GCSE at Grade C in English and Maths

NVQ Level II in Business Administration

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Job Summary

Our administration staff are the engine that keep our hospitals and services running smoothly and provide excellent business support to our staff and patients. If you're passionate about making a difference, have solid IT and organisational skills and an eye for detail, one of our admin roles could be the job for you.

Whether you are great at customer service and enjoy welcoming and helping people, love delving into detail to see a task through independently or thrive off working in a team to help deliver projects and services, we have variety of roles to suit your skills.

Main Duties of the Job

As an Administration Officer within the Ophthalmology department, you will be preparing medical records ahead of patient appointments, ensuring referrals and relevant documentation are available for clinical review, and updating post-appointment information to ensure patient outcomes are correctly registered with the appropriate pathways in place.

You will need effective IT and communication skills, be highly organised and have attention to detail, and be confident working both independently and alongside other colleagues in a busy environment.

About Us

At Sheffield Teaching Hospitals, we respect and value all of our staff, and the patients and communities we serve. We are a leader in the NHS and research sectors and provide excellent staff benefits, including pay, annual leave, pensions, staff discounts, and subsidised childcare.

We are also committed to the professional development of our staff. If you are successful in your application for this job role, you will be offered the opportunity to start on a Level 3 Business Administrator Apprenticeship. Completing the apprenticeship offers a gateway to further career opportunities and senior roles with us.

Date Posted

28 March 2025

Pay Scheme

Agenda for Change

Band

Band 2

Salary

£23,615 a year pa/pro rata for part-time staff

Contract

Permanent

Working Pattern

Full-time

Reference Number

190-0064-GAC

Job Locations

Royal Hallamshire Hospital, Sheffield, S10 2JF

Job Responsibilities

Please see attached job description and person specification for a detailed description of this role's main responsibilities.

Person Specification

Qualification

Essential:

• GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience

Desirable:

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential:

• Experience of working within an office environment
• Experience of working in a public-facing role

Desirable:

• Relevant experience within the NHS

Special Abilities

Essential:

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel, and Word.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer Details

Employer Name: Sheffield Teaching Hospitals NHS Foundation Trust

Address: Royal Hallamshire Hospital, Sheffield, S10 2JF

Website: https://www.sth.nhs.uk