Administrative Officer

Brook Street; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading public sector client is seeking a reliable and detail-oriented Administrative Officer for the Oxford Combined Court. This role involves supporting the administration of justice by processing applications, managing schedules, and providing exceptional customer service. The position is temporary until September 2025, with full training provided.

Qualifications

• Strong communication and interpersonal skills.
• Competent IT skills and ability to learn new systems.
• Attention to detail and ability to manage a varied workload.

Responsibilities

• Process and respond to court applications accurately and in a timely manner.
• Provide excellent customer service both face-to-face and over the phone.
• Log and manage data using internal systems.

Skills

Strong communication

Interpersonal skills

IT skills

Attention to detail

Organised approach

Job description

Job Title: Administrative Officer - Oxford Combined Court
Location: Oxford Combined Court
Contract: Full-Time, Temporary (Until September 2025)
Working Arrangement: Office-Based
Salary: £12.36 per hour

Brook Street is currently recruiting on behalf of a respected public sector client within the legal sector - HM Courts & Tribunals Service (HMCTS).
HMCTS is part of the Ministry of Justice and plays a vital role in supporting the administration of justice across England and Wales.

We are looking for a reliable and detail-oriented Administrative Officer to join the team at Oxford Combined Courts. This is an excellent opportunity to contribute to the justice system in a meaningful way.

Key Responsibilities:

Process and respond to court applications accurately and in a timely manner

Communicate hearing schedules with prisons and court staff

Provide excellent customer service both face-to-face and over the phone

Log and manage data using internal systems (full training provided)

Handle email correspondence and new applications

Set up video links with legal professionals and prison establishments

Notify prison establishments of required defendants for court

Support customers at the public counter and assist with general queries

Carry out additional administrative tasks, including occasional jury support with the court usher team

Requirements:

Strong communication and interpersonal skills

Competent IT skills and ability to learn new systems

Attention to detail and ability to manage a varied workload

Professional, calm, and organised approach

Please note: This role is subject to a DBS check and 3 years of referencing.

Interested?
Apply now through Brook Street to start your career within the public sector and be part of a team delivering justice that works for everyone.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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