Administrative Officer

Integrated Care System; Carmarthen; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service provider in Carmarthen is seeking enthusiastic individuals to provide administrative support within the diabetes team. Candidates should have excellent verbal and written skills, experience in an administrative role, and familiarity with Microsoft IT packages. Bilingual Welsh skills are a plus. Join us in delivering outstanding diabetes services to our community.

Qualifications

• Experience of working in an administrative/office environment.
• Familiar and confident using email and searching the internet.
• Experience of working in a multidisciplinary team.

Responsibilities

• Provide a range of administrative and secretarial duties.
• Maintain and keep databases up to date.
• Organise and arrange appointments as required.

Skills

Excellent verbal and written skills

Self-motivated and able to work without supervision

Good organisational skills

Ability to prioritise

Education

Level 3 qualification or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We are looking for two enthusiastic people to join the Health Boards diabetes team. The post holders will work with the multidisciplinary team to provide equitable, excellent quality diabetes services to people living with diabetes and their families.

The post holders will work independently being responsible for assisting the department in general administration and secretarial duties ensuring a professional and confidential service at all times.

Main duties of the job

The post holder will provide a range of administrative and secretarial duties that supports the need of the team:

The post holder will maintain and keep databases up to date and provide information for reporting purposes as required.

Prioritise daily work to comply with needs of team.

Accessing of Internet for resource, information and receiving and sending information via email. Plan workload within time restraints ensuring any meeting deadlines are met i.e. sending out appointments, records. Distributing agenda's, papers to members of the team. To answer the telephone and be responsible for recording messages accurately and concisely and ensuring the relevant team member receives the messages.

Provide clerical support, organising and arranging appointments as required.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/09/2025

Person Specification

Qualifications & Experience

• Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge.

Experience

• Experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
• Familiar and confident using email and searching the internet
• Experience of working in a multidisciplinary team

Language Skills

• Welsh Speaker (Level 1)

Aptitudes and abilities

• Excellent verbal and written skills
• Ability to work to deadlines
• Self motivates and work without supervision
• Able to work as part of a team
• Good organisational skills
• Ability to prioritise
• Knowledge of Medical/Healthcare Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.