Administrative Assistant x2

WEBRECRUIT; London; On-site; GBP 31,000; Full time

Job summary

A well-respected membership organisation is seeking two Administrative Assistants to join their Membership Applications and Professional Development teams in London, with hybrid working options. The Administrative Assistant will be responsible for supporting member enquiries, processing applications, and delivering exceptional customer service, with an emphasis on attention to detail and effective communication. This role offers a salary of circa £31,000 per annum, along with a comprehensive benefits package including generous holiday entitlement and development opportunities.

Benefits

Hybrid working

Training and development

Minimum 26 days’ holiday plus Bank Holidays

Stakeholder pension scheme

Life assurance

Private health cover

Qualifications

• Experience in a busy office environment, providing a highly customer-focused service.
• Proven administration experience.
• Excellent written English skills and close attention to detail.
• Ability to effectively communicate and engage with a wide range of people.

Responsibilities

• Support Membership, Applications and Professional Development teams.
• Respond to enquiries from members and provide clear advice.
• Process application forms and fees, and maintain accurate records.
• Coordinate logistics for membership interviews and support volunteer activities.

Skills

Communication skills

Detail-oriented

Customer service

Written English skills

Job description

Administrative Assistant x2

London (with hybrid working)

The Organisation

Our client is a membership organisation.

They are proud to have achieved workplace accreditations - We invest in people Gold and We invest in wellbeing Silver – which reflect their commitment to their employees.

They are looking for two Administrative Assistants to join them on a full-time, permanent basis working in their Membership Applications and Membership Professional Development teams.

It represents a brilliant opportunity for detail-oriented administrators with excellent communication skills to join our client’s respected and people-focused organisation.

The Role

As an Administrative Assistant, you will support our client’s Membership, Applications and Professional Development (MAPD) teams.

Responding to enquiries from members and potential members via phone and email, you will provide clear advice, process a range of application forms and fees, and maintain up-to-date and accurate records on their membership database.

Working closely with volunteers to support their reviews of applications, you will co-ordinate logistics for membership interviews and support the administration of development schemes.

Additionally, you will:

- Deliver high-quality customer service

- Carry out academic and qualification checks on membership applications

- Support volunteer activities

- Process Qualifications Checker requests via helpdesks

Person Specification

To be considered as an Administrative Assistant, you will need:

- Experience in a busy office environment, providing a highly customer-focused service

- Proven administration experience

- Excellent written English skills and close attention to detail

- The ability to effectively communicate and engage with a wide range of people

Salary and Benefits

- Salary of circa £31,000 per annum, depending on experience

- Hybrid working (minimum requirement of 2 days per week in the office)

- Training and development

- Work/life balance including a minimum of 26 days’ holiday per annum plus Bank Holidays

- Benefits including stakeholder pension scheme, life assurance, and private health cover

- Other benefits as detailed in our client’s generous and competitive benefits package

As a key part of a friendly and collaborative team, you will have the chance to support engineers at every stage of their professional journey, helping to uphold the high standards of a prestigious professional bodies.

Please note, the closing date for this role is 31st July 2025.

Other organisations may call this role Membership Support Administrator, Admin Assistant, Administrator, Membership Applications Officer, Member Services Administrator, Administrative Support Assistant, Membership Assistant, or Customer Support and Admin Officer.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to develop your skill set as an Administrative Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.