Administrative Assistant, Registrar's Office (Part Time)

Student Activities Board; Grantham; On-site; GBP 12,000 - 18,000; Part time

Job summary

A part-time Administrative Assistant is needed for the Registrar's Office at a leading university. The role involves providing administrative support, managing office operations, and assisting with student records. Candidates should have an associate degree and 2 years of administrative experience, preferably in higher education. Strong organizational and interpersonal skills are essential for success in this position.

Qualifications

• 2 years of office administrative experience required.
• Experience in higher education preferred.

Responsibilities

• Provide administrative support to the Registrar’s Office.
• Coordinate hiring processes, including scheduling interviews.
• Manage front-end office operations and maintain student records.

Skills

Microsoft Office

Interpersonal skills

Organizational skills

Time management

Detail oriented

Confidentiality

Education

Associates degree or equivalent experience

Bachelor’s Degree

Job description

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Administrative Assistant, Registrar's Office (Part Time)

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Position Details

Classification Details

FLSA Status Non-Exempt

Position Information

Position Title Administrative Assistant, Registrar's Office (Part Time) Position Type Staff Employee Group Staff Time Status Part-Time Time Category Part Time (1000-1559 hours) Annual Hours 1,300 # of Months 12 Hours Per Week 25 Work Dates

July 1 – June 30

Campus Main Campus (Grantham)

Position Description

Position Summary

This part-time position provides direct administrative assistance to the Office of the Registrar staff and administrators. The administrative assistant coordinates and manages the day-to-day front-end office operations for the Registrar’s Office. This position assists with the maintenance of student records and maintains the academic catalogs.

Education Required

Associates degree or equivalent experience.

Education Preferred

Associates Degree or Bachelor’s Degree

Experience Required

2 years of office administrative experience

Experience Preferred

2 years of administrative experience in higher education, Registrar’s Office

Skills, Characteristics Required For Position

• Able to anticipate situations that may benefit from positive intervention from campus personnel
• Demonstrate a thorough understanding of Microsoft Office software and possess the ability to learn new technologies quickly
• Detail oriented with a focus on accuracy and precision
• Exhibit effective interpersonal skills, ability to establish credibility and foster positive work relationships across campus constituents
• Maintain a high level of confidentiality and effectively apply FERPA regulations, Red Flags, and related compliance issues
• Proficient in general clerical support and office skills, including the ability to maintain the highest standards for professional behavior
• Strong organizational and time management abilities
• Work collaboratively as part of a team and foster team harmony and productivity
  
  

Special Working Conditions

Occasional weekend and evening work as priorities demand.

Driving Requirements

N/A

Duties

Essential Employee N/A Primary Duties

• Provide administrative support to the Registrar’s Office.
• Provide support for the hiring process within the office including scheduling interviews, contacting candidates, and preparing interview packages.
• Coordinate the administrative functions for the Registrar, Senior Associate Registrar, Associate Registrar, and office staff.
• Track and monitor the progress of issues through to their resolution and identify points of intervention. Act to problem solve and recommend solution.
• Provide information regarding policies, standard practices, procedures, and collective agreements to identify and support resolution of issues.
• Organize and coordinate the orientation and training of new employees including student workers.
• Request keys, changes to phones, etc. for staff within the office.
• Manage the front-end office area to ensure effective, professional telephone, mail, and email communication both internally and externally. Facilitate a professional atmosphere within the Registrar’s office.
• Process enrollment verification requests.
• Back-up Academic Compliance and Services Manager to process transcript requests.
• Process registration transactions.
• Monitor registrar general email account and respond/refer as appropriate.
• Monitor incoming phone and voicemail messages respond/refer as appropriate.
• Answer student inquiries and make referrals as appropriate.
• Supervise Registrar’s Office work study students.
• Hire student workers for Fall, Spring and Summer coverage.
• Process required payroll forms.
• Oversee the maintenance of office equipment including copier, printers and workstation computers and other general office supplies.
• Submit work orders to ensure timely facilitation of equipment readiness and follow through as necessary.
• Oversee the inventory of appropriate supplies required for all equipment and staff needs.
• Provide effective customer service through the understanding and application of pertinent academic regulations, rules, laws, policies, and procedures related to registrar functions. Maintain confidentiality of all records, following both FERPA and institutional guidelines.
• Provide guidance on academic policies, appeals process, etc. to students, faculty, deans, and other campus constituents.
• Access confidential student records to research and resolve student academic issues as appropriate.
• Assist with student registration by aiding students and faculty in the process. Troubleshoot problems that impede students’ successful class registration and work to resolve.
• Make decisions within guidelines, in the absence of the Registrar.
• Manage office budget for operational expenses, coordinate all purchase orders requests for the department working with the University’s Purchasing Office.
• Ensure the release of student education records is in full compliance with FERPA.
• Oversee the undergraduate re-enrollment application process by providing support and assistance to student and parental inquiries.
• Maintain and update iterations of the academic catalogs.
• Create and maintain electronic forms for the Undergraduate Registrar’s Office.
• Maintain consistent and reliable attendance.
  
  

Secondary Duties

• Assist as needed in special department projects.
• Assist with the undergraduate commencement ceremony.
• Other duties as required.
  
  

Supervises: # of Administrative 0 Supervises: # of Staff .5 Supervises: # of Student 2 Posting Date 05/20/2025 Open Until Filled Yes Application Deadline Diversity

Messiah University’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The university has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that seeks to equip and enable educators and students to embrace diversity. Candidates should clearly articulate why diversity and inclusive excellence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their teaching-learning, research, institutional service, and public engagement.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter/Letter of Interest
• Resume
  
  

Optional Documents

Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300

Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900