Administrative Assistant - French speaker

TN United Kingdom; Egham; On-site; GBP 24,000 - 28,000; Full time

Job description

Administrative Assistant - French speaker, Egham

This role is with Enterprise Mobility, a family-owned company and global leader in mobility solutions. We are looking for a French-speaking Administrative Assistant to join our Business Support Division, supporting our Citations & Toll Management services across the UK, Ireland, Spain, and France.

Responsibilities include:

• Handling incoming correspondence
• Processing traffic violations and penalties
• Reconciling customer payments
• Liaising with customers and local councils regarding penalties
• Problem-solving on outstanding payments
• Supporting our branch network with information and assistance
• Managing invoice data entry
• Reducing PCN payments outside of timeframes and rejected representations

Qualifications:

• Strong relationship-building skills
• Excellent customer service skills
• Analytical skills
• Ability to work independently and in a team
• Excellent verbal and written communication, attention to detail
• Good time management
• Proficiency in Microsoft Office, internet, and telephone skills
• Reliable and hardworking
• Fluent in French (speaking and writing)

Additional Information:

• Location: Staines, TW18 4HR
• Salary: Up to £24,000 + bonus
• Hours: 40 hours/week, 8am-5pm, Mon-Fri

Note: All applicants must pass security checks involving financial probity and criminal record checks. We value diversity and encourage applicants to disclose any accommodations needed during the recruitment process.