Administrative Assistant – Customer Liaison

Maple Gate; City Of London; On-site; GBP 23,000; Full time

Job summary

A growing London-based company is seeking an Administrative Assistant to handle customer enquiries and support daily operations. The ideal candidate should have strong communication skills, be friendly and organised, and be proficient with Microsoft Office. Administrative or customer service experience is a plus. This is a full-time position with a salary of £22,030 per annum.

Qualifications

• Previous experience in administrative roles or customer service is advantageous.
• Advanced English skills required.

Responsibilities

• Respond to customer queries through messaging platforms, emails, and phone.
• Maintain accurate records and databases.
• Assist with scheduling and document preparation.

Skills

Strong written and verbal communication skills

Friendly and professional attitude

Organisational skills

Experience in admin or customer service

Confidence using Microsoft Office and digital tools

Tools

Microsoft Office

Job description

Location: London, UK. Job Type: Full-time. Salary: £22,030 per annum.

We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly.

Key Responsibilities

• Respond to customer queries through messaging platforms, emails, and phone.
• Maintain accurate records and databases.
• Assist with scheduling, document preparation, and general admin support.
• Work closely with other team members to ensure smooth operations.
• Complete ad-hoc administrative duties as needed.

What We’re Looking For

• Strong written and verbal communication skills.
• Friendly, professional, and organised.
• Previous admin or customer service experience is a plus.
• Confident using Microsoft Office and other digital tools.
• Able to manage multiple tasks and work independently.

About Us

We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Day Shift: 9:00 AM – 6:00 PM | Night Shift: 6:00 PM – 3:00 AM
Salary: up to £22,030 yearly
Starting time: Immediate start!