Administrative Assistant (Business Development)

Glasgow City Health and Social Care Partnership; Glasgow; On-site; GBP 26,000 - 29,000; Full time

Job summary

An established industry player is seeking an Administrative Assistant for its Complaints, FOI, and Investigation Team. This full-time role offers an exciting opportunity to support data rights and engage with social work services. You will be part of a dynamic team, gaining valuable experience in data protection and administration while contributing to meaningful work that benefits vulnerable individuals. With a focus on learning and development, this position is ideal for someone eager to grow in a supportive environment. Join us in making a difference in the community!

Benefits

Learning and Development Opportunities

Introduction to Data Protection Legislation

Experience in Social Work Environment

Qualifications

• Previous administration experience is essential.
• Good literacy and numeracy skills are required.

Responsibilities

• Support complex data processing activities in line with statutory requirements.
• Ensure confidentiality and security of sensitive information.

Skills

Administration Experience

Literacy Skills

Numeracy Skills

Communication Skills

Organizational Skills

Microsoft Office

Job description

Job Title: Administrative Assistant (Complaints, FOI and Investigation Team)

Location: GCHSCP Business Development, Commonwealth House, 32 Albion Street, Glasgow, G1 1LH

Salary: £26,584.54 - £28,609.93 per year

Contract Type: Temporary

Position Type: Full Time

Hours: 35 hours per week

Job Description

We are pleased to offer an opportunity to work for the largest local authority in Scotland, in partnership with the NHS, supporting the data rights of our service users, past and present.

The Complaints, Freedom of Information (FOI), and Investigations Team (CFIT) within the Business Development section of Glasgow City Health and Social Care Partnership (GCHSCP) handles complaints administration, FOI responses, and duties under the Data Protection Act 2018, including providing guidance on Data Protection matters.

We seek a driven individual to support a new temporary specialist team within CFIT for up to 18 months. Applicants should have previous administration experience, good literacy/numeracy skills, strong communication and organizational skills, and familiarity with software packages like Microsoft Office. Full training will be provided.

Applicants must be able to plan, organize, and complete work within deadlines, work well as part of a team, deputize for senior managers when needed, and demonstrate flexibility.

Key Responsibilities

• Supporting complex data processing activities in line with statutory requirements, including handling sensitive documents.
• Ensuring confidentiality and security of sensitive information.
• Engaging in practical data processing to support the team in delivering services to vulnerable individuals.

What We Offer

• An environment that encourages learning and development.
• Introduction to real-world applications of data protection legislation.
• Opportunities to understand social work and work within Scotland’s largest local authority.

This role is ideal for someone eager to learn about Social Work and data protection. You will support a specialist team dedicated to safeguarding the rights of individuals involved with Social Work Services, gaining valuable experience in a fast-paced environment and contributing to meaningful work that benefits service users.

This role is exempted under the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Interviews are scheduled for the week commencing 2nd June 2025.

For more information, contact Clare McWilliams, Principal Officer, at 0141 287 7076 or [e-mail].

Working for us!

To learn more about Glasgow City Health and Social Care Partnership, visit our website.

Alternative application packs (e.g., Braille, audio, other languages) can be requested by calling 0141 287 1054. Packs will be posted within 3 working days. Please request early to ensure timely application submission.

Further Information

Note: Glasgow City Council is currently reviewing salary structures, which may affect the salaries quoted in this advert.