Administrative Assistant

We Manage Jobs(WMJobs); West Midlands Combined Authority; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovativer Bildungsdienstleister sucht einen engagierten Mitarbeiter zur Unterstützung eines dynamischen Teams. In dieser Rolle sind Sie der erste Ansprechpartner für Lernende und helfen bei der Einschreibung sowie der Pflege von Bildungsunterlagen. Sie bringen hervorragende Kundenservicefähigkeiten mit und haben eine positive, einladende Einstellung. Diese Position bietet die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, in dem Sie zur Förderung der Gemeinschaft beitragen können. Wenn Sie eine Leidenschaft für Bildung und den Wunsch haben, anderen zu helfen, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 5 GCSEs in Englisch und Mathematik oder gleichwertig erforderlich.
• Erfahrung in der Datenverwaltung ist von Vorteil.

Responsibilities

• Unterstützung der Lernenden bei der Einschreibung und Pflege von Bildungsunterlagen.
• Erster Ansprechpartner für Lernende, um einen freundlichen Empfang zu gewährleisten.

Skills

Kundenservicefähigkeiten

Microsoft Office (Word, Excel, Outlook, Teams)

Datenbankkenntnisse

Education

5 GCSEs (A* bis C, 9 bis 4)

Job description

We are an Adult Education service delivering courses across the community in a range of subjects, from basic computer courses and functional skills in English and Maths to painting and drawing, within adult learning centres and community-based venues.

The successful candidates will be part of a busy administrative team, assisting learners with enrolment, maintaining education records, and performing data entry responsibilities.

As the first point of contact for our learners, you will need to demonstrate excellent customer service skills and create a friendly and welcoming environment for all.

Essential requirements for candidates:

• Excellent customer service skills
• A friendly and welcoming attitude
• Good working knowledge of Microsoft Office tools (Word, Excel, Outlook, Teams)
• A commitment to data protection

Training will be provided on the department's management information system (MIS); however, experience with databases or data entry is advantageous.

As part of a team, the successful candidate will assist with opening and locking the adult education centres as required.

There is a requirement to be on duty during evening opening hours (typically one evening per fortnight) and to assist with occasional weekend events.

Hours: 37 hours per week

Qualifications: A minimum of 5 GCSEs at grades A* to C (9 to 4), including English and Maths, or equivalent. The successful applicant must provide evidence of these qualifications.

The successful applicant will be required to undertake a Standard DBS Check.

For an informal discussion, please contact:

Sian Breese at 07854 684 168 or email [e-mail]

We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, please submit your application promptly, referencing the supporting documents attached.

If you require assistance due to a disability or have experienced difficulties applying, please contact the Resourcing Team at 0121 569 3300 or via email at [e-mail]

For more information about working for Sandwell Council, our recruitment process, and our offerings, visit https://www.sandwell.gov.uk/counciljobs

Click here to learn more about our One Team Framework: Values and Behaviours

To apply, download the application form and send it to: [e-mail]

Visit https://www.sandwell.gov.uk/WeAreSandwell/council/story for more information

#WeAreSandwell