Administrative Assistant

JR United Kingdom; Lincoln; On-site; GBP 28,000 - 40,000; Full time

Job summary

A reputable firm specializing in luxury assets seeks a Post Sales Administrator for their operations in London. The role encompasses client communication, payment reconciliation, and CRM management, contributing to a seamless post-sale experience. Join an innovative team where your organizational skills and attention to detail can shine in a fast-paced environment.

Qualifications

• Experience in operations or client services required.
• Comfortable in fast-paced environments with multiple priorities.
• Friendly and articulate in communication, both written and verbal.

Responsibilities

• Manage accounts receivable and handle payments via telephone.
• Oversee CRM updates and maintain accurate trade records.
• Handle client queries and communications professionally.

Skills

Strong administrative background

Attention to detail

Client communication

Organisational skills

Tech-savvy

Education

Experience in Accounts Receivable

Background in financial services or luxury goods

Tools

Microsoft Office

CRM tools (HubSpot/Salesforce)

Job description

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Post Sales Administrator | City of London | Full-Time | Office-Based

We're partnering with a highly reputable London-based firm specialising in luxury assets to find a Post Sales Administrator who will play a crucial role in ensuring the smooth and professional operation of their post-sale processes.

You will be taking charge of everything from CRM and client communication to payment reconciliation and compliance administration. You’ll be the go-to person for ensuring all processes run efficiently post-sale, contributing significantly to the company’s client experience and internal operations.

Role and responsibilities:

• Accounts receivable, taking payments via telephone.
• Handling inbound client communications (phone and email) with professionalism and care.
• Managing inboxes and dealing with client queries (post-sale, compliance, deposits, contracts).
• Overseeing CRM updates and ensuring accurate record-keeping of trades and contracts.
• Reconciling stock and ensuring data across systems (HubSpot, Plecto, etc.) is aligned.
• Coordinating daily sales team readiness (documents, payments, sheets, etc.).
• Managing physical and digital filing, booking meetings, arranging logistics, and other admin support.

Experience and expertise:

• Strong administrative background with experience in operations or client services.
• Background in financial services, luxury goods.
• Experience / educational background in Accounts Receivable / payment reconciliation.
• Comfortable with fast-paced environments and juggling multiple priorities.
• Highly organised with top-tier attention to detail.
• Tech-savvy – experienced with Microsoft Office and CRM tools (HubSpot/Salesforce).
• Friendly, articulate, and proactive in communication – both written and verbal.

This is an exciting time to join a growing business that blends tradition with innovation. You’ll be given real responsibility and the chance to make an impact, all while working with a passionate team in a dynamic and niche industry.