Administrative Assistant

Integrated Care System; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Hull is seeking a motivated Admin Assistant to provide support for the clinical team. The role involves handling clinical correspondence, digitising medical records, and meeting deadlines. Ideal candidates will have an NVQ Level 3 in Business Administration and prior experience in an administrative role within primary care. This position offers 16 - 30 hours of work per week.

Qualifications

• Proven experience of carrying out administrative responsibilities in a high-demand setting.
• Experience working in primary care is required.
• Ability to demonstrate equivalent knowledge and skills through relevant experience.

Responsibilities

• Managing workflow of clinical correspondence.
• Recording diagnoses, procedures, and investigations.
• Digitising medical records.

Skills

Accuracy and attention to detail

Ability to work in a team and unsupervised

Problem solving and analytical skills

Ability to follow protocols and policies

Understanding of General Data Protection Regulation

Education

NVQ Level 3 in Business Administration or equivalent

Tools

EMIS Web

SystmOne

Job description

We are seeking a motivated and enthusiastic Admin Assistant for 16 - 30 hours per week to join a well-established team offering support for the clinical team. This is a varied and interesting role and if you are someone with a sharp eye for detail, have a positive attitude and a genuine desire to support patients and contribute to making a difference, we'd love to hear from you.

**The closing date may be brought forward if we receive a high volume of applications**

Interviews will be held w/c 1 September 2025

Main duties of the job

Provide general admin services to the practice as part of Admin Team.

• Managing workflow of clinical correspondence including documents received electronically as well as scanning and attaching documents to patient records
• Recording diagnoses, procedures and investigations
• Working to agreed practice protocols
• Digitising medical records
• Dealing with requests for non-NHS services
• Processing Subject Access requests in accordance with the relevant legislation
• Other duties commensurate with the role of Admin Assistant

About us

Eastgate Medical Group is a large training practice based in Hornsea with other sites in Aldbrough (branch site) and Hull (Hastings Medical Centre). As part of the Yorkshire Coast and Wolds PCN in East Yorkshire and Symphonie PCN in Hull, we are a busy forward-thinking organisation striving to provide high quality patient care.

The Team is led by 9 GP-Partners, with support from Salaried GPs, Advanced Clinical Practitioners, Nurse-Prescribers, Long-term Conditions Nurses and Healthcare Assistants.

The clinical team is well-supported by Care Navigators, Dispensers and Administrative staff.

We offer a wide range of services to support patients health needs.

Job responsibilities

• Managing workflow of clinical correspondence including documents received electronically as well as scanning and attaching documents to patient records
• Recording diagnoses, procedures and investigations
• Working to agreed practice protocols
• Digitising medical records
• Dealing with requests for non-NHS services
• Processing Subject Access requests in accordance with the relevant legislation
• Other duties commensurate with the role of Admin Assistant

Person Specification

Skills

• Accuracy and attention to detail
• Ability to work in a team and unsupervised
• Problems solving and analytical skills
• Ability to follow protocols and policies
• Understanding of General Data Protection Regulation

Qualifications

• NVQ Level 3 in Business Administration (or equivalent qualification), or ability to demonstrate equivalent knowledge and skills through relevant experience

Experience

• Proven experience of carrying out administrative responsibilities in a high-demand setting, with a strong focus on accuracy and meeting deadlines
• Working in primary care
• Use of EMIS Web or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.