Administrative Assistant

JR United Kingdom; Coventry; On-site; GBP 23,000 - 27,000; Full time

Job summary

An established trade association is seeking an Administrative Assistant to support their operations. This role involves managing membership inquiries, maintaining records, and coordinating meetings. Ideal candidates will have strong CRM and Microsoft Office skills, along with a minimum of three years of administrative experience. Join a dynamic team and contribute to a reputable organization that plays a vital role in the industry. The position offers a competitive salary and various benefits, making it an excellent opportunity for those looking to advance their career in administration.

Benefits

Company events

Company pension

Cycle to work scheme

Free on-site parking

Private medical insurance

Sick pay

Qualifications

• Minimum 3 years of administrative experience required.
• Proficiency in CRM systems and Microsoft Office is essential.

Responsibilities

• Act as a point of contact for membership enquiries and support.
• Maintain accurate records on the CRM system and manage member communications.

Skills

CRM system experience

ASANA

Microsoft Office proficiency

Organizational skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Job description

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Hybrid – 4 Days Coventry Office, Fridays optional to work from home

Basic Salary £23k dependant on experience plus benefits; company events, company pension, cycle to work scheme, free on-site parking, private medical insurance and sick pay

Permanent, Full Time - 9am-5pm

Our client, a highly established and reputable trade association with 250+ members representing 95% of all UK sales of paints, coatings, printing inks, and wallcoverings, is seeking an Administrative Assistant to join their team.

Duties and Responsibilities of the Administrative Assistant

• Act as a point of contact for membership enquiries.
• Provide membership-related advice and administrative support to members, applicants, and customers.
• Maintain accurate records of members on the CRM system, ensuring compliance with data protection guidelines.
• Distribute member communications, referencing and distributing information to technical committees, and upload information to the website.
• Produce and distribute certificates and welcome/renewal packs for new and existing members.
• Cover the Technical and Membership Executive in their absence.
• Support general administration tasks, including member communications and covering staff absences.
• Manage member meetings through the CRM system and internal calendar, coordinate meetings, liaise with attendees, speakers, and venues.
• Handle member and external meeting bookings, including hosting and liaising with venues.
• Greet visitors and members.
• Support catering orders for meetings and events, including occasional overnight stays for four events per year.
• Assist with general office administration and conference & awards support.

Person Specification

• CRM system experience – Essential
• Experience with ASANA – Essential
• Proficiency in IT/Microsoft Office – Essential
• Minimum 3 years of administrative experience – Essential
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent organizational skills and ability to work independently and in a team.
• Strong interpersonal and communication skills, both verbal and written.
• Outstanding attention to detail.
• Ability to process applications, organize documents, and track progress efficiently.
• Maintain a positive, courteous, and professional demeanor when interacting with applicants.
• Flexible team player capable of working under pressure and tight deadlines.

To apply for this role, please send your CV.

Due to high application volume, only successful candidates will be contacted. If you haven't heard within 10 working days, please consider your application unsuccessful.

Membership Bespoke acts as a recruitment agency for this role. We encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

With over 10 years of experience, Membership Bespoke specializes in delivering tailored recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies across the UK.