Administrative Assistant

University of Bristol; Clifton; On-site; GBP 23,000 - 28,000; Full time

Job summary

The University of Bristol is seeking an organised, proactive Administrator to join the Animal Services Unit within the Faculty of Health and Life Sciences. You will provide high-quality administrative support to keep daily governance and operations running smoothly.

Working with the ASU Governance team, you will manage shared mailboxes, handle enquiries, maintain records in multiple systems, assist with events and stakeholder coordination, and support senior managers in delivering excellent

Qualifications

• Experience providing high-quality administrative support.
• Strong communication and interpersonal skills.
• Ability to manage competing priorities and deadlines.

Responsibilities

• Oversee shared mailboxes and respond to enquiries.
• Maintain records using Microsoft Office 365 and other systems.
• Place orders for goods and support senior managers.
• Support events and coordinate stakeholders.
• Escalate complex or sensitive issues and maintain high service standards.

Skills

Organised

Customer-focused

Communication skills

Attention to detail

Education

GDPR awareness

SOPs familiarity

Tools

Outlook

Excel

Word

Record keeping

Job description

Do you have an interest in supporting world-leading scientific research? We are seeking an enthusiastic, proactive, and forward-thinking Administrator to join the Animal Services Unit within the Faculty of Health and Life Sciences.

This is an exciting opportunity to join a top, research-intensive University and play a key role in supporting the administration of the Animal Services Unit. Working within a stimulating and collaborative environment, you will help promote a strong culture of care, uphold high standards of governance, and contribute to the delivery of high-quality support services.

The role holder will join the ASU Governance team under the guidance of the Training and Ethics Manager and other team members to support the day-to-day running of the Governance Office.

What will you be doing?

The successful postholder will provide high-quality administrative support for the University of Bristol’s Animal Services Unit; they will play a key role in ensuring smooth day-to-day administration and delivering an excellent support to our academic community.

Key responsibilities include overseeing shared mailboxes, responding to enquiries, maintaining records using multiple software systems and placing orders for goods. The postholder will also support the senior managers across the department.

The role will involve supporting our technical team of animal technicians with a range of operational and administrative tasks, including compliance requirements assistance with event organisation and stakeholder co-ordination. The successful candidate will also report and monitor system issues and contribute to evaluation activities.

A strong focus will be placed on customer service, with the postholder helping to resolve enquiries efficiently and identify opportunities for continuous improvement. They will be expected to **escalate complex or sensitive issues appropriately and contribute to maintaining high standards of service delivery.**

You should apply if

We are looking for an organised, customer-focused administrator who enjoys working in a busy and varied environment. You will have experience providing high-quality administrative support, managing competing priorities and maintaining accuracy and attention to detail whilst adhering to deadlines.

You will possess strong communication and interpersonal skills, enabling you to build effective relationships with colleagues and other stakeholders. You will be computer literate, with experience of Microsoft Office 365 applications such as Outlook, Excel and Word, with some experience of bespoke systems for record keeping. The successful candidate should have knowledge/experience of confidential record-keeping, GDPR and experience or familiarity with working with Standard Operating Procedures (SOP)s and minute-taking.

Additional information

Work pattern: Full time

Grade: D

School/Unit: Animal Services Unit

This advert will close at 23:59 UK time on 19/11/2026

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