Administrative Assistant

CIBT; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global immigration and visa services provider in Ashford is seeking a full-time Export Shipping Documentation Consultant. You will be responsible for raising all export documentation, liaising with customers, and managing queries. No prior experience required as full training will be provided. Strong attention to detail and good customer service are essential for this role. Join us to grow in a dynamic industry where ethics and compliance matter.

Qualifications

• No previous experience required as full training will be provided.
• Ability to manage time effectively to meet deadlines.
• Excellent communication skills for liaising with customers.

Responsibilities

• Raise and issue all export documentation.
• Liaise with customers via phone and email.
• Manage telephone inquiries and provide quotes.
• Cover Reception as needed.
• Sort incoming and outgoing post and courier envelopes.

Skills

Customer service

Attention to detail

Ability to work under pressure

Job description

Opportunity At CIBT

We have exciting opportunities at CIBT. We value our employees and prioritize their career growth and development. As part of our team, you will work with world-class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions. Our profound commitment to ethics, compliance, and diversity, along with our respect for one another, are key to our strength and success.

Position Overview

We are currently looking for a full time Export Shipping Documentation Consultant to join our busy Export Documentation Department in Ashford, Middlesex. Our team work with all types of export documentation, working closely with our customers and the London Chamber of Commerce to meet deadlines.

Responsibilities

• Raising/issuing all export documentation
• Liaising with customers via telephone & email
• Telephone enquiries and quotes
• Covering Reception when required
• Sorting incoming/outgoing post & courier envelopes
• Transferring telephone calls to various staff/departments
• Liaising with our Couriers
• The ideal candidate will need to be able to work under pressure to meet deadlines.
• Good customer service and attention to detail is essential as all documentation has to be accurate and produced to a high-quality standard.
  
  

Experience in this role is not essential as full training will be provided.

About Us

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries.

With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.

We commit to delivering a superior service experience to our clients on each and every engagement.