Administrative and Clerical Officer | Oxleas NHS Foundation Trust

Oxleas NHS Foundation Trust; Blackheath; On-site; GBP 114,000 - 151,000; Full time

Job summary

Oxleas NHS Foundation Trust in London is seeking an experienced Administrative and Clerical Officer to join the Greenwich District Nursing Team. You will provide essential admin support to clinicians, handle referrals, appointments and correspondence, and communicate with clients, carers and professionals.

Strong organisational skills and proficiency in Microsoft Office, with familiarity of RiO patient records, are desirable. Full training will be provided where needed.

Qualifications

• Excellent communication skills, verbal, listening and written.
• Experience of Microsoft Office packages, including Excel, desirable.
• RiO or other patient information systems experience desirable, training provided.

Responsibilities

• Provide administrative and clerical services to the District Nursing team.
• Process referrals and information using RiO or other systems.
• Prepare client files, letters and reports per local policies and procedures.
• Collate, photocopy and distribute reports and information to GPs and agencies.

Skills

Verbal communication

Written communication

Microsoft Excel

Tools

RiO system

MS Office

Job description

Administrative and Clerical Officer | Oxleas NHS Foundation Trust

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

We are looking for an experienced administrator to join the Greenwich District Nursing Team. This is a busy and varied role; you will be based within the Blackheath & Charlton DN District Nursing Team, providing administration support to the clinicians. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP’s and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is desirable.

Experience of using RIO or other patient information systems would be an advantage, although full training will be given to the successful applicants.

For further information, please contact Lorna Williams on Landline: 0208 319 7206, Mobile: [phone] or email [e-mail]

Toprovideanadministrativeand clericalservicetotheDistrict Nursing team(s), Opening, sortinganddistributionofpostandanyrelevant correspondence.

Processingnewreferralsandinformation,recordingappropriatedatausing the Oxleas RiO systemtoitsfullfunctionalityforthe service

Preparationofinformationforexample,clientfiles,letters,reports,inlinewith local policiesandprocedures

Tocollate,photocopyanddistributereportsandotherrelevantinformationfor example,G.P.s, internal/external agencies

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

Bookappointments,processing new referrals,collateagendaitems,takeminutesatteammeetingsanddistribute informationto the teamas requested

Establishand maintaineffectiveworkingrelationships.

Actaccordingtoindividualpatientcircumstance,giving dueregardtoculturaldifferencesanddiversityofclients,carersandservice usersinthelocalborough

Ensureconsistentandrobust reportingof patient relatedinformationon RiO as requested.

Tosupportwiththeorderingofmedicalsuppliesasdirected.

This advert closes on Monday 16 Nov 2026

£113,565 - £150,569 London weighting £2,162 per annum pro rata