Administration Team Leader (Housing)

Charnwood Borough Council; Loughborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

Charnwood Borough Council is seeking a Team Leader for the Housing Administration Team. The role involves leading a dedicated team, enhancing customer service, and managing critical housing processes. The Council prioritizes employee well-being and offers generous leave and development opportunities.

Benefits

Agile working for many roles

Generous annual leave of 35.5 to 40.5 days

Closed services over Christmas

Opportunities for professional development

Access to Local Government Pension Scheme

Free parking

Qualifications

• Excellent customer service skills.
• Ability to build positive relationships with stakeholders.
• Experience in housing services is advantageous.

Responsibilities

• Leading a small team in housing services.
• Managing housing options and allocations.
• Ensuring compliance with private sector standards.

Skills

Customer service

Relationship building

Team leadership

Job description

An exciting opportunity has arisen to join the Housing Administration Team at Charnwood Borough Council as Team Leader.

We are looking for somebody with excellent customer service skills and the ability to build positive relationships with stakeholders, customers and internal teams. You will be leading a small team at the heart of our housing services including housing options, allocations and private sector standards.

The benefits of working with CBC:
• Agile working for many roles.
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.
• Most services are closed over Christmas.
• Opportunities for professional development linked to many roles.
• Access to the Local Government Pension Scheme.
• Free parking.

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

ABOUT THE COUNCIL

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.

ABOUT CHARNWOOD
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation.

Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.

There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.

No Agencies please.