Administration Team Leader

Biffa Ltd; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management company in Ipswich is seeking an experienced administration lead to supervise the team at Sizewell C. Responsibilities include managing daily administrative tasks, overseeing weighbridge operations, and ensuring effective communication within the team. Ideal candidates will have a background in logistics or waste management, strong leadership skills, and proficiency in Microsoft Office. Competitive salary and benefits offered.

Benefits

Competitive salary

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Life cover

Qualifications

• Proven experience in a senior administrative role, ideally in logistics or waste management.
• Strong leadership and health & safety skills are essential.
• Proficient in Microsoft Office and data analysis.

Responsibilities

• Oversee day-to-day administration tasks.
• Lead and manage the administration team.
• Manage weighbridge operations and reports.
• Process supplier invoices accurately.
• Maintain customer data and communication.

Skills

People management

Health & safety leadership

KPI delivery

Microsoft Office proficiency

Communication skills

Education

IOSH General Certificate

Tools

Microsoft Teams

BI data extraction

Job description

Supervise the administration team at Hinkley Point C, ensuring all tasks are completed accurately, on time, and in line with company policies. Oversee site administration, weighbridge operations, and record-keeping. Liaise with internal teams and external contractors, champion customer service excellence, and support safe, compliant, efficient, and profitable operations.

Join a Landmark Project: Sizewell C Nuclear Power Station. Biffa's Specialist Services Industrial Division has secured the waste management contract for the build of Sizewell C, a major nuclear power station development in Suffolk.

With a projected 9 to 12-year construction period, this high-profile project mirrors our successful work at Hinkley Point C. Operations will eventually move to a purpose-built Waste Consolidation Centre, but initially, our team will manage the contract directly from the client's site, overseeing collections, subcontractors, reporting, invoicing, and waste consultancy.

Your core responsibilities:

1. Oversee day-to-day administration tasks as directed by the Commercial Manager.
2. Lead and manage the performance of the administration team.
3. Manage weighbridge operations and produce required reports for clients, contractors, and the company.
4. Check and process supplier invoices accurately, maintaining clear records.
5. Support the operations team by booking lift requirements when needed.
6. Maintain and update customer data on relevant systems, ensuring effective communication across the depot.
7. Handle inbound enquiries promptly and professionally, ensuring customer issues are resolved to satisfaction.
8. Manage the NNB document control system "Teamcentre" and keep relevant managers informed of changes or updates.

Requirements:

• Proven experience in a senior administrative role, ideally within logistics or waste management.
• Strong people management and health & safety leadership skills.
• Track record of meeting service delivery KPIs and producing MI reports with trend analysis.
• Knowledge of waste industry laws, environmental, and health & safety legislation.
• Proficient in Microsoft Office, Teams, and extracting data from BI reports.
• Full driving licence.
• IOSH General Certificate (or willingness to achieve).

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Our 11,500+ people trust us to provide rewarding careers that are challenging but never dull. We are the UK's No. 1 choice for business waste management.

We are dedicated to diversity. We believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers, and stakeholders. We champion diversity, equity, and inclusion at every turn.

Benefits include:

• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.