Administration Team Leader

Ramsay Health Care; Banbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A private healthcare provider in Banbury seeks an experienced hospital administrator to enhance patient and consultant experiences by driving NHS and private referrals. The ideal candidate will possess excellent communication and problem-solving skills, with a focus on maximizing revenue through effective consultant engagement. This role offers competitive benefits including generous leave, training, and private medical coverage.

Benefits

25 Days Leave + Bank Holidays

Flexible shift patterns

Enhanced Parental Leave Policies

Private Medical Cover

Life Assurance

Free Training via the Ramsay Academy

Free Parking

Subsidised staff restaurant

Employee Assistance Programme

Cycle2Work scheme

The Blue Light Card Scheme

Qualifications

• Experience in administration and driving referrals in a healthcare setting.
• Excellent negotiation and communication skills.
• Sales or Marketing experience is welcome but not required.

Responsibilities

• Drive referrals across NHS and Private referral streams.
• Enhance patient and consultant experience through effective communication.
• Analyze current utilization to improve service delivery.

Skills

Professional and confident IT skills

Excellent written and verbal communication skills

Accuracy and reliability

Ability to work independently and as part of a team

Initiative and a flexible, proactive approach

Strong English and Mathematics skills

Job description

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Location: The Cherwell Hospital, Banbury

Hours: hours per week

Salary: Depending on experience + Benefits

The role:

The Cherwell Hospital operates in a Hub & Spoke model with Blakelands Hospital in Milton Keynes. We are looking to recruit an experienced hospital administrator who can focus on driving referrals across NHS & Private referral streams. This role suits an excellent communicator, a gifted problem solver, with the ability to analyze current utilization and enhance patient and consultant experience.

We currently offer an opportunity for an experienced Administration Team Leader with a sales focus on increasing referrals through consultant engagement and activity analysis to maximize revenue.

You will need great communication and interpersonal skills, and be able to negotiate and liaise effectively within a team to ensure systematic, efficient, and confident service delivery.

What you will bring:

• Professional and confident IT skills
• Excellent written and verbal communication skills
• Accuracy and reliability
• Ability to work independently and as part of a team
• Initiative and a flexible, proactive approach
• Strong English and Mathematics skills
• A positive, 'can do' attitude
• Sales or Marketing experience is welcome but not required

Where you will be based:

The Cherwell Hospital, opened in 2006, provides high-quality treatment for inpatients and outpatients, whether insured, self-paying, or NHS-funded. It features onsite Imaging (X-Ray, Ultrasound, MRI) and a Physiotherapy Unit with a rehabilitation gym, ideal for orthopaedic care.

• 25 Days Leave + Bank Holidays
• Flexible shift patterns where possible
• Enhanced Parental Leave Policies
• Private Medical Cover with options for dependants
• Life Assurance
• Free Training via the Ramsay Academy
• Free Parking (where available)
• Subsidised staff restaurant (where available)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a global hospital group with over 60 years of experience, operating in 11 countries with 77,000 staff treating 8 million patients annually. We are a leading provider of independent hospital services in England, with a strong NHS relationship.

We value a positive, proactive attitude and aim to make a difference. Our employees are our greatest asset, and our culture, 'The Ramsay Way', emphasizes safety, care, and equality. We support the UK Armed Forces and Reservists and are committed to equality of opportunity. This position requires background and DBS checks.