Administration Support Volunteer

Change Grow Live; Chorley; On-site; GBP 10,000 - 40,000; Full time

Job summary

Change Grow Live recherche un Volunteer Support Administrator pour rejoindre son équipe à Chorley. Ce rôle vital soutient la communication entre le personnel et les utilisateurs de service, garantissant que chacun reçoit l'aide nécessaire. En tant que bénévole, vous acquérez des compétences précieuses tout en aidant la communauté.

Benefits

Formation en cours

Développement de compétences

Satisfaction de contribuer à la communauté

Qualifications

• Excellentes compétences en communication verbale et écrite.
• Compétences informatiques de base.
• Capacité à travailler en équipe et à respecter la confidentialité.

Responsibilities

• Assisting service users and visitors in a professional manner.
• Managing schedules and bookings using an electronic diary system.
• Maintaining accurate records in case management systems.

Skills

Communication

Organisation

Fiabilité

Tools

Microsoft Word

Microsoft Excel

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers, and make a real difference?

Responsibilities

Training Provided | Make a Real Difference | Build Valuable Skills

Are you organised, friendly, and looking to make a meaningful impact in your community?

Join Inspire as a Volunteer Support Administrator and become a vital part of the Chorley team that supports people on their journey to change their lives for the better.

Purpose of the Role:

As a Volunteer Support Administrator, you'll help support our service running smoothly by supporting communication between staff, service users, and partner agencies. From answering calls and booking appointments to sending letters and maintaining records, your contribution will help ensure that everyone receives the support they need-when they need it.

Key Activities:

• Greet and assist service users and visitors with warmth and professionalism
• Answer and direct telephone calls and enquiries
• Book appointments and manage schedules using our electronic diary system
• Send letters and correspondence to service users and partner agencies
• Carry out general office duties: photocopying, filing, scanning
• Maintain accurate records on our case management systems
• Provide basic information and signposting to service users

What You'll Gain:

• On-the-job training and support
• Experience of supporting administration team on reception
• Improved communication, IT, and organisational skills
• The satisfaction of helping others and being part of a supportive team

What We're Looking For:

• Good verbal and written communication skills
• Basic IT skills (Microsoft Word/Excel)
• Organised, reliable, and able to work as part of a team
• Respect for confidentiality and professional boundaries
• A positive attitude and willingness to learn

Join Us:

At Change Grow Live, we believe in the power of people to change. As a Volunteer Reception Administrator, you'll be part of that change-helping us deliver the best possible service to those who need it most.

Ready to make a difference?
Apply now and start your volunteering journey with us today!

Please note this role is suited to someone who can offer 2 or more days volunteering.

Interview date: 24/07/2025

Closing Date

17/7/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Sharon Zdan-Michajlowicz | [e-mail] | 07778146030

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.