Administration Support Officer

NHS; Pontypool; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in Pontypool is seeking administrative professionals for a fixed-term role within their EMIS Migration Practice. Candidates should have experience in a similar high-intensity environment, ideally within the NHS. The role offers hybrid working arrangements, allowing employees to work from home while ensuring accuracy and attention to detail in handling patient information. This position also promotes skill development and includes an array of employee benefits.

Benefits

Comprehensive benefits package

Agile working approach

Qualifications

• Knowledge of working within the NHS.
• Experience in a demanding administrative role.
• Strong attention to detail and accuracy.

Responsibilities

• Updating Demographic Patient details accurately.
• Digitally filing documents while maintaining high standards.

Skills

Interpersonal Skills

Proficient in Microsoft Office

Ability to work autonomously

Planning and prioritizing workload

Education

Level 4 qualification in relevant subject

Job description

THIS POST IS FIXED TERM FOR UPTO 12 MONTHS DUE TO FUNDING

These posts are fixed term for 12 months. This is an excellent opportunity for the successful candidates to be part of the EMIS Migration Practice Reconciliation Programme and to also gain experience in a variety of areas within Professional & Clinical Services. The successful candidates should have a knowledge of working within the NHS and able to build relationships at all levels.

Main duties of the job

We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Professional & Clinical Services. We are looking for individuals who are eager to learn new skills whilst applying attention to detail in a fast-paced environment.

When updating Demographic Patient details a high standard of work is of paramount importance and accuracy in digitally filing documents is required. This role is hybrid working however there is minimal requirement to attend the office. You will be provided with support and equipment to work from home, but an internet/ Wi-Fi connection is essential.

English and/or Welsh speakers are equally welcome to apply

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• Level 4 qualification in a relevant subject or equivalent experience

Experience

• Experience of working within a demanding/high intensity administrative role
• Experience of working within the NHS or other public sector body

Skills

• Develop interpersonal Skills with ability to build relationships at all levels
• Proficient in the use of standard IT packages e.g. Microsoft office with the ability to master new applications.
• Ability to work autonomously and equally effective as part of a team
• Able to plan & prioritise workload in order to meet deadlines and deal with conflicting priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Interim Quality & Assurance Registration Manager