Administration Support Officer

Job Summary

Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?

We are looking for an Administration Support Officer to join our team! You will join our MSK team, supporting patients to optimise their experience.

Main duties of the job

You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:

• Answering calls
• Responding to patient queries
• Booking appointments
• Sending out appropriate patient communication
• Registering referrals.

You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.

Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.

Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.

About Us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

083-7145446-MC

Job locations

Cossham Hospital

Lodge Road

Bristol

BS15 1LF

Job Description

Responsibilities

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Person Specification

Experience

Essential

• Administration experience in a customer/client environment

Desirable

• Experience working in a health/social care or service-oriented organisation

Qualifications

Essential

• NVQ 2 in Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Cossham Hospital

Lodge Road

Bristol

BS15 1LF

Employer's website

https://www.sirona-cic.org.uk/