Administration Officer / Safeguarding Admin Officer

NHS; Carlisle; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A prominent healthcare organization in the UK is seeking an Administration Officer to provide administrative support to the 0-19 Growing Healthy Team. The role involves managing records, scheduling appointments, and ensuring effective communication between stakeholders. The ideal candidate will have an NVQ Level 3 in Business Administration or relevant experience, along with proficiency in Microsoft Office. This position offers a salary range of £24,937 to £26,598 per annum (pro rata).

Benefits

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Qualifications

• Experience of dealing with the public/customer service.
• Good standard of education, including English.

Responsibilities

• Provide administrative support to the 0-19 Growing Healthy Teams.
• Type reports, letters, and emails as required.
• Manage the complex filing systems for child protection information.

Skills

Microsoft Office packages

Customer service experience

Good communication skills

Education

NVQ Level 3 in Business Administration or relevant experience

Job description

Overview

Go back Harrogate and District NHS Foundation Trust

Position

Administration Officer / Safeguarding Admin Officer

The closing date is 28 September 2025

To provide efficient and effective confidential administrative support to the 0-19 Growing Healthy Team / Safeguarding Team. Working in conjunction with colleagues, service users and internal and external stakeholders. The post holder will work under indirect supervision and will directly contribute to the efficient running of the service. This post is based within the Cumberland 0-19 Service. Once fully competent in role there would also be opportunity for some agile working from home.

Main duties

• Provide administrative support to the 0-19 Growing Healthy Teams / Safeguarding Team.
• Typing of reports, letters and emails as required.
• Photocopying, scanning and filing letters and documents as required.
• Accessing health records (Summary Care & SystmOne) to compile demographic information to support the team.
• Ensuring information that comes into the 0-19 Safeguarding Team is scanned/ recorded on clinical records and significant events.
• To manage the complex filing systems required for the safe handling of child protection information.
• Making appointments and updating electronic diaries and ledgers when required.
• To exercise initiative based on knowledge and experience when dealing with enquiries.
• Responsible for inputting sensitive information and retrieving data on Trust IT systems in accordance with Trust policy.

Please refer to the Job Description.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Andrea Dixon on [e-mail]

Person Specification

• NVQ Level 3 in Business Administration or relevant experience
• Knowledge of Microsoft Office packages
• Good standard of education, including English
• Experience of dealing with the Public/Customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harrogate and District NHS Foundation Trust

£24,937 to £26,598 a year per annum (pro rata)