Administration Officer / Receptionist/ The Link Academy

WMJobs; Dudley; On-site; GBP 12,000 - 18,000; Part time

Job summary

Dudley Academies Trust invites applications for a friendly receptionist/administrator to join The Link Academy's admin team. You will be the first point of contact, greeting parents, visitors and staff in the newly refurbished reception area and delivering a welcoming, efficient service.

The role is based at The Link Academy in Dudley, working 1:15pm to 4:30pm, Monday to Friday, term time only. Experience in an educational setting and ability to multitask under pressure are desirable.

Qualifications

• Experience in an educational setting, school reception or administration
• Ability to work under pressure and multitask effectively
• Greet parents, visitors and staff with a welcoming manner
• Term-time hours: 1:15pm–4:30pm, Monday to Friday

Responsibilities

• Be the first point of contact in the reception area
• Provide receptionist and administrative support to the school
• Assist the admin team as required

Skills

Reception experience

Administration

Customer service

Multitasking

Job description

Dudley Academies Trust,

We are wanting to appoint a friendly, approachable and enthusiastic receptionist/administrator to join our great team. You will be based in our newly refurbished reception area with other members of our admin team. You will be the first point of contact providing a full receptionist service, greeting parents, visitors and staff creating a welcoming first impression. Ideally you will have experience of an educational setting, school reception or administration office and be able to work under pressure and multitask effectively. Working pattern is 1.15pm to 4.30pm Monday to Friday, term time only.

The Link Academy was praised by Ofsted in May 2026 as an “ambitious and inclusive school” where “pupils flourish.” Inspectors highlighted the academy’s calm, respectful and supportive environment, noting that pupils feel safe, demonstrate excellent attitudes to learning and benefit from strong pastoral care. The school achieved Strong judgements in attendance and behaviour, inclusion, leadership and governance, and personal development and wellbeing, with achievement, curriculum and teaching meeting the Expected standard. Achieving four Strong judgements under Ofsted’s new inspection framework is a significant accomplishment and places the academy among a small number of schools in the region to achieve such recognition.

“2025 also saw our best % of Grade 4’s in Maths, leading to 57% of Year 11 learners leaving our Academy with a pass grade in BOTH Maths and English! The Class of 2026 are now on track to get our best English and Maths results at Grade 5+, really highlighting the continued drive to change lives of our local young people” -Mrs Edwards-Morgan.

The Trust recognises that our staff are our most value asset and investing in our people is a key strategic priority. An extensive program of staff development is operated within school and across the Trust, and this is extended to senior and middle leaders, aspiring leaders, and teaching and associate staff.

You will be joining The Link Academy at an exciting time as we continue our journey to provide first class education for the young people of Dudley

Closing date is Sunday 6th September 2026 - we reserve the right to close this vacancy earlier than the date advertised.

All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks, where the applicant will be employed in a regulated activity.

Dudley Academies Trust is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled, and black and ethnic minority applicants.