Administration Officer NEW Salford Council Posted today Salford £26,409 - £28,263 Expires on 30[...]

Transport for Greater Manchester; Salford; On-site; GBP 26,000 - 29,000; Full time

Job summary

An established industry player is looking for a dedicated Administration Officer to join their Bereavement Services team. This role is vital for ensuring the efficient operation of services across multiple cemeteries and crematoriums. The ideal candidate will be friendly and organized, with a strong emphasis on communication skills, to provide support in a sensitive environment. Comprehensive training will be provided, making this a great opportunity for those looking to start their career in administration. Join a team committed to providing exceptional service during challenging times.

Benefits

Membership in the Greater Manchester Pension Scheme

Vivup Discounts Scheme

Cycle to Work Scheme

Reduced gym membership

Health and wellbeing package

Qualifications

• Experience in administrative or receptionist roles is desirable.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greeting visitors and managing incoming and outgoing mail.
• Supporting Bereavement Services officers with administrative tasks.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Job description

Job Title: Administration Officer

Location:

Agecroft Cemetery, Langley Road, Swinton, Salford, M278SS

Working Hours:

36 hours per week, Monday to Friday, 9:00 am - 4:30 pm

Grade:

2B

Salary:

£26,409 - £28,263

Contract Type:

Permanent

About the role:

We are seeking a Bereavement Services Administration Officer to support Salford City Council Bereavement Services. The role involves providing effective administrative support to ensure the smooth operation of services across four cemeteries and two crematoriums, handling approximately 2000 cremations and 500 burials annually. No prior experience is necessary as training will be provided. The ideal candidate should be friendly, organized, and possess excellent communication skills, with an empathetic approach due to the sensitive nature of the work.

Key Responsibilities:

1. Greeting visitors and answering calls at reception
2. Managing incoming and outgoing mail
3. Responding to emails promptly
4. Supporting Bereavement Services officers and cemetery teams with administrative tasks

Requirements:

• Experience in administrative or receptionist roles (desirable but not essential)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office applications

Desirable Qualities:

• Experience in bereavement services
• Ability to prioritize and multitask effectively
• Proactive and solution-oriented mindset
• Commitment to excellent customer service
• Previous experience in similar environments

What We Offer:

• Competitive pay rates
• Membership in the Greater Manchester Pension Scheme
• Vivup Discounts Scheme
• Cycle to Work Scheme
• Reduced gym membership
• Health and wellbeing package

Contact:

Luke Smith, Bereavement Services Manager at [e-mail] or 0161 686 7291. Mailed CVs are not accepted.

Additional Information:

We do not sponsor candidates for this position. Find out more about Salford and our city benefits here.

We are committed to diversity and inclusion and support employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel through our Guaranteed Assessment Schemes. Find out if you qualify here.

Our Privacy Statement and Data Protection information can be found at https://www.salford.gov.uk/gdpr.