Administration Officer - Neonatal Services - Administration Support

Buscojobs; Greater London; On-site; AUD 58,000 - 64,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to join their Neonatal Services team. In this pivotal role, you will engage with a diverse range of health professionals, ensuring that business needs are met with efficiency and effectiveness. Your responsibilities will include maintaining patient confidentiality, providing timely responses to inquiries, and supporting data entry for reporting needs. This opportunity not only offers a chance to contribute to women's and children's health but also provides a supportive environment with access to professional development and various employee benefits. If you thrive in a collaborative setting and are passionate about making a difference, this role is perfect for you.

Benefits

Relocation Financial Support

Salary Package Benefits

Access to Fitness Passport

Free Public Transport

Generous Leave Provisions

Professional Development Opportunities

Employee Assistance Program

Qualifications

• Ability to work independently and as part of a multi-disciplinary team.
• Experience in providing confidential reception and administrative support.

Responsibilities

• Collaborate with health staff to meet business needs effectively.
• Maintain patient confidentiality and respond to inquiries professionally.

Skills

Communication Skills

Word Processing

Microsoft Office

Interpersonal Skills

Judgment

Job description

Categories: Administration, Business and Management

• Women's and Children's Health Network, Women’s and Babies’, North Adelaide (5006)
• Salary / Classification - ASO2 - Administrative Services Officer L2 - $58,709 to $63,154

About the Opportunity

We currently have an exciting opportunity to join the Neonatal Services team as an Administrative Assistant, where you will be responsible for:

• Working collaboratively with other health staff across various professional backgrounds to ensure business needs are satisfied and delivered effectively and efficiently throughout the WCHN.
• Maintaining patient confidentiality and security of the medical record and associated patient information by adhering to the principles of release of Freedom of Information.
• Providing an accurate, timely, and professional response to patients, visitors, and staff, both face-to-face and over the phone, always with a customer service focus.
• Answering incoming telephone calls and dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed appropriately.
• Accurate data entry to support reporting and business requirements of the service.
• Attending meetings and taking minutes.
• Maintaining collection, maintenance, tracking, and return of the patient medical record and associated documents in a timely manner.

About You

To be successful in this role, you will have:

• Ability to work independently, as part of a team, and to function in and promote a multi-disciplinary team approach.
• Experience with word processing and/or Microsoft Office products.
• Excellent communication skills, including the ability to communicate effectively with consumers, staff, external agencies, and members of the public, both face-to-face and over the telephone, demonstrating a high level of interpersonal skills.
• Experience in providing a confidential reception, secretarial, and administrative support service.
• Demonstrated ability to use judgement and respond to unusual or unsettling circumstances whilst working in a demanding environment.
• Experience in dealing with a diverse range of staff and organisations whilst ensuring the highest quality of service is provided.

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills, and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia).
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital.
• Access to generous leave provisions and professional development opportunities.
• Support for you and your family via our Employee Assistance Program.

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children, and young people across South Australia.

Join our patient-centred team and contribute to providing South Australia’s women, babies, children, and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability, and working Together for Excellence or CREATE Together represent who we are as a Network.

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'.

Enquiries: Sandy Rigby

Position: Administration Manager Women's and Babies Division

Phone: [phone]

E-mail:

Application Closing Date: 21/02/2025 – 11:55pm