Administration Officer (2nd June Start)

TN United Kingdom; Belfast; On-site; GBP 1,000; Full time

Job summary

A leading public sector employer in Northern Ireland is seeking a full-time Administration Officer in Belfast. This long-term temporary role offers comprehensive training and the opportunity to develop valuable skills in a supportive environment. Successful candidates will work in a telephony-based setting, handling customer inquiries and contributing to team objectives. No prior experience is required, making this a great entry-level opportunity.

Benefits

On the job training provided

Long term opportunity – 51 weeks with possibility of extension

Gain valuable skills and progress your career

Diverse and inclusive employer

Qualifications

• Must have 5 GCSEs including Maths & English – Certificates required.

Responsibilities

• Deliver services for customers in the Counter Fraud, Compliance and Debt Division.
• Provide excellent customer service through inbound and outbound calls.
• Work accurately within specific deadlines and achieve relevant targets.

Skills

Effective call handling skills

Good verbal and written communication skills

Ability to build rapport

Basic IT skills

Excellent interpersonal skills

Excellent work ethic

Education

5 GCSEs including Maths & English

Job description

Administration Officer (2nd June Start), Belfast

Client:

The Recruitment Co

Location:

Belfast, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

243da01e1f68

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

We have a fantastic opportunity for you to join our client, based in Belfast as a full-time Administrator. This is a long-term temporary opportunity.

Our client is Northern Ireland’s Leading Public Sector Employer.

Administrator Pay Rate:£12.97 per hour

Start Date:2nd June

Benefits working with NICS:

• On the job training provided
• Long term opportunity – 51 weeks with possibility of extension
• No experience required
• Gain valuable skills and progress your career
• Diverse and inclusive employer with active social mobility policies

Administrator hours of work:

• Monday to Friday
• 37 hours shift pattern – rota between 8am-8pm

Job Duties:

Working within this department, this role will deliver services for customers who are based in Great Britain within Counter Fraud, Compliance and Debt (CFCD) Division. The overarching aim of CFCD is to drive down the level of fraud, error and debt within the benefit system. Full training will be provided. This primarily is a telephony based environment, main duties and essential skills may include, while not limited to:

• Effective call handling skills to provide excellent customer service through inbound and outbound telephone calls, including negotiating the repayment of debt and loans.
• Good verbal and written communication skills
• Ability to build rapport with colleagues and customers.
• Ability to work within and contribute to a team environment.
• Ability to work accurately within specific deadlines and to achieve relevant targets.
• Basic IT skills / computer literacy with an aptitude for learning new systems.
• Organised with good time management skills.
• Excellent interpersonal skills
• Excellent work ethic with a desire to personally develop.
• Excellent attendance and time keeping

These roles are full-time, office based. Working from home may become available in the future.

Must have 5 GCSEs including Maths & English – Certificates required

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 23/05/2025 by TN United Kingdom