Administration Officer

NHS; Stourbridge; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare organization is seeking an administrator to provide comprehensive support to clinical teams in Stourbridge. Responsibilities include managing calls, data entry into Rio, placing orders, and attending meetings. Candidates should have 5 GCSEs including Maths and English, and at least 2 years of administrative experience, preferably within the NHS. The position offers a positive working environment and a closing date of 24 October 2025.

Qualifications

• Experience in administration with at least 2 years in the field.
• Familiarity with Rio software is necessary.
• Prior NHS experience preferred.

Responsibilities

• Provide general admin support to clinical teams.
• Manage phone communications including taking and making calls.
• Input data into Rio and manage online orders.

Skills

Administration

Telephone etiquette

Data entry

Education

5 GCSEs including Maths & English

Tools

Rio

Job description

Overview

To provide a comprehensive administration service to the clinical teams within the Learning Disability Service at Ridge Hill.

The closing date is 24 October 2025

Main duties of the job

Providing admin support to clinical teams within the Dudley LD Service to include using Rio, typing letters, placing orders, attending team meetings and taking minutes, good telephone manner, covering reception when required.

About us

The Dudley LD Admin team are a friendly and approachable team with a professional attitude. We have a flexible and positive outlook with regards to work set in a pleasant working environment.

Job responsibilities

Tying, answering and making calls, inputting data to Rio, placing orders online, taking minutes at meetings, covering reception when required.

Experience and knowledge

• 5 GCSE's passes to include Maths & English
• Experience using Rio
• 2 years experience in administration work
• 1 year previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust