Administration Officer

TN United Kingdom; Preston; On-site; GBP 25,000; Full time

Job description

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Administrator (12 Months Fixed Term Contract)

37 hours per week, Monday Friday

This role is 'in person' based at our gorgeous dock-side offices.

Salary £24,309.00 per annum (Real Living Wage)

What will you be doing in this role?

This role is part of our Asset Management team, who deliver a wide range of services to our customers including property repairs and compliance work such as gas and electrical safety.

You'll provide a wide range of admin support to the team. This includes dealing with customer and colleagues queries via phone and email, updating and managing our systems, running reports, booking appointments, processing invoices and providing support for meetings and events.

What we are looking for in you

Customer service skills are really important. You'll be confident and experienced in communicating with people, including over the phone and email and have fantastic organisational skills. Previous experience in an admin role would be great.

The main things:

1. You'll have great communication skills - and be able to liaise with our tenants and colleagues in a polite and respectful way
2. You'll have excellent IT skills, particularly with Microsoft Outlook, Word and Excel
3. You’ll be able to prioritise your work and show initiative to solve problems.

Why work at Community Gateway?

Our team are what makes us who we are. We aim for a great employee experience and that includes a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays and including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cash plan, reward and recognition scheme and much more.

Real Living Wage

This is a Real Living Wage role. The Real Living Wage is the only UK wage rate based on the cost of living. It is voluntarily paid by over 13,000 UK businesses who believe their staff deserve a wage which meets everyday needs. Find out more at www.livingwage.org.uk

A bit more about us:

Community Gateway own and manage around 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.

And finally, we want to be a great place to work. So if you think you have the skills, experience and can live our values, then we want to hear from you.

If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application.

Dates for your diary:
The closing date for this role is 27th April 2025 at midnight with interviews expected to be held on the week commencing 5th May 2025. We know interviews aren't everyone's cup of tea (or coffee) so these will be as informal as possible and focus on your skills and knowledge.

We reserve the right to close this vacancy early if we receive a high number of applicants so you are encouraged to apply as soon as possible.