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Administration Officer

Daniel Owen Ltd

London

On-site

Full time

Yesterday
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Job summary

An established industry player in the social housing sector is seeking a dedicated Administration Officer to enhance their team in Lewisham, London. This role is pivotal in managing records, ensuring confidentiality, and providing exceptional customer service. The ideal candidate will have a strong background in administration, with proven experience in achieving targets and meeting deadlines. If you are passionate about improving customer experiences and have the skills to communicate effectively with diverse service users, this opportunity is perfect for you. Join a supportive environment where your contributions will make a meaningful impact.

Qualifications

  • Experience in administration with a focus on customer service and confidentiality.
  • Ability to meet targets and communicate effectively with service users.

Responsibilities

  • Manage manual and computer record systems while ensuring data protection.
  • Provide information and advice to the public in a sensitive manner.

Skills

Communication Skills
Customer Service
Data Protection Knowledge
Target Achievement

Tools

Word Processing Software
Spreadsheet Software
Database Software

Job description

Administration Officer
Lewisham, London
Monday - Friday
£16.14 per hour

Social Housing Experience Required

Daniel Owen are proud to be representing a well-known company based in the South East London, Lewisham area who are looking for a highly skilled Administration Officer to join their team.

Main duties and responsibilities:

  1. Knowledge of manual and computer record systems with an understanding of confidentiality and data protection.
  2. Experience of working in an administration officer role, working with members of the public and giving information and advice.
  3. Experience of achieving targets and meeting deadlines.
  4. Ability to communicate with service users in an effective, sensitive and sympathetic manner, taking into account policies and procedures and the circumstances of the customer.
  5. Ability to use computer systems including word processing, spreadsheets, and databases for correspondence, reports, and performance monitoring.
  6. Evidence of a strong customer focus and commitment to improving customer service.
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